Credit and Collections Representative

Profile insights
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Skills

Microsoft Outlook
(Required)

Microsoft Excel
(Required)

Data entry
(Required)
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Job details
Here’s how the job details align with your profile.
Pay

$18 - $20 an hour
Job type

Full-time
Shift and schedule

Monday to Friday
Work setting

Call center
 
Location
Estimated commute
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Job address
140 N Mitchell Ct, Addison, IL 60101
 
Benefits
Pulled from the full job description
Disability insurance
Life insurance
401(k) matching
Tuition reimbursement
Vision insurance
Dental insurance
401(k)
 
Employer insights
Often responds within 3 days
Responds to all applications
Based on activity in the last 30 days
Actively reviewing applications
Employer has viewed at least one application in the last 30 days
Active 18 days ago
Based on activity on indeed
 
Full job description
Job Title: Credit Operations Representative/Collections

Reports To: Manager of Credit Operations

Summary: Handling the collection on accounts receivable portfolio which may include collections from FP direct customers, dealers, and/or leasing companies.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Manages accounts receivable activities focusing on collections and develops procedures to improve existing systems and processes to maximize collection success.
Documents daily collection activities
Negotiating solutions with delinquent customers
Identifying delinquent accounts requiring external collection efforts
Responds to inquiries from customers
Researches and resolves account discrepancies
Education/Experience:

One (1) plus years of experience in a collection environment requiring outbound calling, research, analysis, and knowledge of collection regulations, and/or equivalent combination of education and experience.

Competencies: Requires excellent and written and verbal communication skills including the ability to firmly, yet professionally, demand payment; the ability to research, resolve, and communicate discrepancies on invoices and statements; strong attention to detail, and a good knowledge of credit policies.

Computer Skills: Strong working knowledge of a mainframe accounting system and Microsoft Office software including Word, Outlook, and Excel. Accurate data entry skills.

Work Remotely

No
Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Work Location: In person