Reservation Assistant

H
Hotel Karthika Park


Front Office Supervisor
Hotel Karthika Park • Kazhakkoottam, Kerala • via SimplyHired
1+ hours ago
Full–time
No Degree Mentioned
Apply on SimplyHired
Job description
Overseeing daily front desk operations, including efficient check-ins and check-outs.

Managing reservations, room assignments, and inventory.

Maintaining accurate records of guest information and other relevant data.

Handling difficult situations, guest issues, and emergencies with diplomacy and tact.

Empowering front office staff to resolve minor concerns and escalating significant issues to management.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:
• Food provided
• Health insurance
• Provident Fund

Schedule:
• Day shift
• Morning shift
• Rotational shift

Supplemental Pay:
• Yearly bonus

Ability to commute/relocate:
• Kazhakoottam, Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Language:
• Hindi (Preferred)
• English (Preferred)

Work Location: In person
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Sidra Pristine Hotel & Portico Halls


Reservation Assistant
Sidra Pristine Hotel & Portico Halls • Kerala • via Indeed
16 hours ago
₹18K–₹20K a month
Full–time
Apply on Indeed
Job description
Job Description:

Handling and managing thereservation processes through various communication platforms.

Responsibilities:
• Handle inquiries and obtain correct information regarding details of reservation
• Confirm and process reservation requests.
• Ensure all information pertaining to reservations are properly taken and entered into the system
• Keep up to date rooms available for sale and any changes in hotel room rates
• Help maximise room sales by upselling to a higher category
• Check arrival list for next day arrival bookings

Work Experience

1 to 2 Years

Qualification:

· Diploma or Degree in Hotel Management or related field.

· Previous experience in reservations.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:
• Food provided
• Provident Fund

Schedule:
• Day shift

Supplemental Pay:
• Performance bonus
• Yearly bonus

Ability to commute/relocate:
• Ernakulam North, Ernakulam - 682018, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:
• Diploma (Required)

Experience:
• Reservations: 2 years (Required)

Language:
• English (Required)