Dental Receptionist

Location


Hamilton, ON L8G 1C2
Full job description
Job Overview
We are seeking a detail-oriented and friendly Dental Receptionist to join our dental practice. The ideal candidate will be responsible for managing front desk operations, ensuring a welcoming environment for patients, and facilitating smooth communication between patients and dental staff. This role requires proficiency in handling electronic medical records and familiarity with dental terminology.

Duties

Greet patients warmly as they arrive at the office and assist them with check-in procedures.
Schedule appointments and manage the dental office calendar efficiently.
Handle incoming calls, respond to inquiries, and provide information about services offered.
Maintain accurate patient records using electronic medical record systems such as Epic and Dentrix.
Process patient payments and manage billing inquiries.
Ensure the front desk area is organized and stocked with necessary supplies.
Collaborate with dental staff to ensure seamless patient flow during appointments.
Assist in maintaining compliance with health regulations and office policies.
Requirements

Previous experience as a Dental Receptionist or in a similar role within a medical or dental office is preferred.
Proficiency in using electronic medical records systems; experience with Epic and Dentrix is a plus.
Strong understanding of medical terminology related to dentistry.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to operate office phone systems effectively and manage multiple tasks simultaneously.
Strong organizational skills with attention to detail to maintain accurate records.
A positive attitude, professionalism, and the ability to work well in a team-oriented environment.
If you are passionate about providing exceptional patient care and have the skills required for this role, we encourage you to apply for the position of Dental Receptionist at our practice.

Job Types: Full-time, Part-time

Pay: $18.51-$28.71 per hour

Schedule:

Monday to Friday
Weekends as needed
Work Location: In person