Remote Sales & Client Experience Coordinator –DuctDudes (Greater Vancouver Area)

Overview

About the Role:DuctDudes is looking for a motivated and experienced Sales & Client Experience Coordinator to join our growing team. This remote position is ideal for someone with strong communication skills, a background in sales and customer service, and a solid understanding of the Greater Vancouver area.You’ll be the key point of contact for new and returning clients, helping them move smoothly from inquiry to quote to completed service. You’ll also help manage the schedule, invoice clients, and follow up on outstanding payments.

Responsibilities
Respond to client inquiries via phone, email, and social media

Convert incoming service requests into detailed quotes.

Follow up on quotes to build rapport and secure bookings

Schedule jobs and manage the work calendar for optimal efficiency

Invoice clients and follow up on accounts receivable (AR)

Participate in 1–2 weekly meetings with the owner for coaching and alignment

Conduct outbound calls to follow up on leads or engage potential clients

Occasionally attend on-site sales assessments (primarily commercial).

Qualifications

3+ years in sales and customer service roles
Strong phone and written communication skills
Comfortable handling multiple inbound platforms and coordinating a dynamic schedule
Solid knowledge of Google Workspace (Gmail, Docs, Sheets, Calendar, etc).
Fluent English speaker required; Cantonese or Mandarin fluency is an asset
Strong familiarity with Vancouver and the Greater Vancouver Area
Highly organized and self-motivated, able to work independently in a remote setting
Bonus if you have:
Experience in home services, HVAC, or trades-related sales
Prior use of CRMs or scheduling software
Experience in B2B or commercial client relations
Why Work With DuctDudes?We’ve been trusted in the industry for over 17 years. As part of a tight-knit, systems-driven team, you'll get direct mentorship, clear goals, and a chance to grow with a company that values integrity, communication, and professionalism.

To Apply:

Please submit your resume along with a short cover letter outlining your sales experience and why you think you'd be a great fit.

Job Type: Full-time

Pay: $70,000.00-$100,000.00 per year

Additional pay:

Commission pay
Benefits:

Casual dress
Company events
Dental care
Extended health care
Flexible language requirement:

French not required
Schedule:

8 hour shift
Monday to Friday
Weekends as needed
Experience:

sales: 3 years (required)
Language:

English (required)
Work Location: Remote

Expected start date: 2026-06-23