Front Office Associate

Key Responsibilities:

Greet Guests on arrival and out on departure
Respond to requests and settle accounts while providing exceptional service
Complete the proper procedure for Check-In & Check Out.
Register Guests by collecting necessary information (like contact details, proper identification documents and exact dates of their stay)
Communicating with internal departments to ensure guest satisfaction.
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Desired Candidate Profile:

Diploma / Degree in Hotel Management
Experience in Hotel Industry.
Good communication skill with pleasing personality is a must
Basic knowledge of computer (MS Word, MS Excel)
Able to Cope under Pressure and comfortable with rotational shifts
Benefits:

PF + ESIC + Service Charge + Incentives + Yearly Medical Checkup

Job Types: Full-time, Permanent, Fresher

Pay: ₹+,000.00 - ₹14,000.00 per month

Benefits:

Paid sick time
Provident Fund
Schedule:

Rotational shift
Education:

Bachelor's (Required)
Experience:

Hotel: 1 year (Preferred)