Hotel Receptionist

Full job description
We are looking for a customer service superstar to join our our small team. You must be responsible, exceptionally well presented and dedicated to providing our guests with the very best customer service experience when welcoming them into our boutique hotel, located in Wellington CBD.

You must possess outstanding communication and organizational abilities and have a solid understanding of general office administration and basic accounting. Some of the tasks you will perform are:

Greeting guests
Checking guests in and out
Receipting payments
Replying to emails
Using our reservation management system (Seekom)
Answering phones,
Entering invoices and writing reports.
Good diction and crystal clear communication skills are essential for this position, as we are looking for someone committed to the long term success of our hotel. You will be provided with a corporate uniform.

Helpful system skills you may already have:

Seekom PMS
Microsoft Word
Microsoft Excel
Microsoft Outlook
Xero
In this role, you will be required to work Monday - Friday between 8:00am and 7:30pm, some Saturdays and Sundays +am – 6pm, these days will be sole charge so you must be reliable and punctual. To be considered for this role you’ll also be required to cover additional shifts as and when required including some public holidays and optional Duty Manager on call shifts.

Applicants must be New Zealand residents or on a working visa.

Job Types: Full-time, Permanent

Pay: $23.50 – $25.00 per hour

Expected hours: No less than 30 per week

Benefits:

Employee discount
Gym membership
Schedule:

Monday to Friday
Public holidays
Shift work
Weekend availability
Expected Start Date: 07/07/2026