Ecommerce Executive

Location
Faridabad, Haryana
 
Full job description
About the Role:

We’re looking for a proactive E-commerce Executive to manage our online product listings, handle order processing, coordinate with marketplaces, and optimize online presence. The ideal candidate should be detail-oriented, organized, and tech-savvy with a passion for e-commerce.

Key Responsibilities:

Manage product listings on platforms like Amazon, Flipkart, Meesho, Myntra and the company website
Ensure product descriptions, prices, images, and inventory are updated regularly
Coordinate with the warehouse/logistics team to ensure timely order dispatch and delivery
Handle return requests, refunds, and customer complaints professionally
Monitor online sales performance, daily orders, and pricing strategy
Respond to customer queries across e-commerce platforms
Assist in planning online promotions, offers, and seasonal campaigns
Generate and analyze weekly/monthly reports on platform performance
Requirements:

Graduate in any discipline (BBA/BCom preferred)
1 year to 5 years of experience in e-commerce operations
Familiarity with Amazon Seller Central, Flipkart Seller Hub, or similar dashboards
Good Excel/Google Sheets skills
Strong communication and coordination skills
Basic understanding of online payments, return policies, and order tracking
Job Type: Full-time

Pay: ₹16,000.00 - ₹24,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Faridabad, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

E-Commerce: 1 year (Preferred)
Location:

Faridabad, Haryana (Preferred)
Work Location: In person