Job Description
Benefits
Pulled from the full job description
Wellness program
Store discount
On-site parking
Full job description
About Us: Durand Health is a leading executive outpatient healthcare facility located in Hamilton, Ontario. We provide high-quality, patient centred care with premium medical services and exceptional healthcare to Internal Medicine patients and Corporate clients. We are seeking a skilled and compassionate Phlebotomist to join our dynamic clinical team. This is a rare opportunity to be part of an innovative healthcare environment located in the heart of southern downtown Hamilton.
Position Overview: As a Phlebotomist at Durand Health, you will play a vital role in supporting our diagnostic and treatment services through high-quality specimen collection and patient care. The ideal candidate is warm, friendly, professional, and passionate about delivering an exceptional patient experience. You must be comfortable working in a modern, fast-paced clinical setting, with strong attention to detail and excellent interpersonal communication.
In addition to clinical skills, the successful candidate will demonstrate strong clerical and administrative capabilities, be technologically proficient (including EMR usage), and able to assist with basic patient care tasks such as recording vital signs and supporting clinical workflow.
Responsibilities:
1. Specimen Collection & Processing:
Perform venipuncture and capillary blood collection from patients of all ages
Label and prepare blood, urine, and other specimens for laboratory analysis
Follow all safety and infection control protocols during collection and handling
Ensure timely and accurate data entry into the EMR system
Administer vaccines
Monitor and record patient vitals and conduct health screenings
2. Patient Interaction & Care:
Greet and identify patients in a professional, friendly, and empathetic manner
Professional appearance and demeanour
Monitor patients for adverse reactions and respond appropriately if necessary
Take and record vital signs (e.g., blood pressure, temperature, pulse, respiratory rate)
Maintain patient privacy and confidentiality in accordance with PHIPA
Wound care and assist with minor procedures
Provide primary and family medical care, including for pediatric patients.
Conduct routine follow-ups and monitor patient progress to adjust treatments as necessary
Utilize EMR systems to maintain accurate and detailed patient records
3. Administrative & Technical Support:
Complete clerical tasks such as booking appointments, scanning, faxing, patient scheduling, manage emails
Answer and manage multi-line phone systems
Verify and update patient demographics and contact information
Create and prepare laboratory requisitions ensuring they are complete and accurate
Coordinate out-patient referrals for diagnostic tests and specialists
Work with the lab to coordinate sample pick-up and reporting
Manage patient intake, including registration and check-in/check-out procedures
Distribute and collect forms (e.g., consent forms, intake forms, privacy acknowledgements)
4. Team Collaboration:
Collaborate with other healthcare professionals in the clinic
Work closely with physicians, nurses, and other healthcare professionals to coordinate patient care
Qualifications:
Completion of a recognized Phlebotomy or Medical Laboratory Technician/Assistant program
Certification with a relevant regulatory body (e.g., MLPAO, OSMT)
Minimum of 1–2 years’ experience in a clinical or outpatient setting preferred
Strong venipuncture and specimen handling skills
Ability to take and record accurate vital signs
Warm, friendly, and professional demeanor with a patient-first attitude
Tech-savvy and comfortable navigating EMR systems and digital forms
Clerical and administrative experience in a medical or healthcare setting
Excellent interpersonal and communication skills
CPR and First Aid Certification (current)
Knowledge of provincial privacy and infection control standards
High attention to detail and ability to remain calm in fast-paced environments
Exceptional clinical and leadership skills
Professional liability protection
Benefits:
Competitive salary
Supportive and collaborative work environment.
Opportunities for professional development and growth.
Work in a professional, innovative, and patient-focused environment.
Collaborate with a passionate team of healthcare professionals.
Contribute to delivering high-quality healthcare to corporate clients and the local community.
Job Type: Part-time
Pay: $18.00-$20.00 per hour
Expected hours: 8 – 30 per week
Benefits:
On-site parking
Store discount
Wellness program
Schedule:
Day shift
Evening shift
Monday to Friday
Morning shift
Education:
AEC / DEP or Skilled Trade Certificate (preferred)
Experience:
Phlebotomy: 1 year (required)
Work Location: In person
Application deadline: 2026-07-04
Expected start date: 2026-07-07
