Kiotel Hospitality Private Limited

FrontDeskAgent(English-Speaking)35YearsAgeLimit

Check with seller / month
Surat, Gujarat, India Receptionist & Front office Active
Actively Hiring Surat Full Time
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Job at a Glance

Category
Receptionist & Front office
Location
Surat, Gujarat, India
Salary
Check with seller
Job Type
Full Time
Company
Kiotel Hospitality Private Limited
Status
Open & Active

Job Description

FLUENT ENGLISH REQUIRED

WORK FROM OFFICE

Location: Althan, Surat

AGE LIMIT 40 YEARS

WORK FROM OFFICE - SURAT, GJ

VIRTUAL FRONT DESK FOR US-BASED HOTELS

FLUENT ENGLISH REQUIRED

WORK FROM OFFICE

Location: Althan, Surat

FLUENT ENGLISH REQUIRED

Position Type: Full-Time

WORK FROM OFFICE

Shift Timings: 7am - 3 pm, 3 pm - 11 pm, 11 pm - 7 am

Days of Work: 6 days a week

Salary Range: ₹17,000 to ₹27,000 per month

WORK FROM OFFICE

Responsibilities:

Provide assistance to hotel guests by handling check-in and check-out processes.

Respond promptly and professionally to guest inquiries and concerns.

Ensure accurate and up-to-date information is provided regarding hotel services, facilities, and local attractions.

Collaborate with the on-site hotel staff to ensure seamless guest experiences.

Maintain a high level of empathy, patience, and customer service while addressing guest needs.

Requirements:

Strong communication skills in English, both written and spoken.

Prior customer service experience is a plus

Flexibility to work in rotational shifts.

A passion for delivering exceptional customer experiences.

Basic computer skills and proficiency in using virtual communication tools.

Benefits:

Competitive salary within the range of ₹17,000 to ₹27,000 per month.

Opportunity to work and contribute to a global hospitality network.

Comprehensive training and ongoing support to enhance customer service skills.

Exposure to the hospitality industry and guest service operations.

Dynamic and collaborative work environment.

FLUENT ENGLISH REQUIRED

Job Type: Full-time

Pay: ₹17,000.00 - ₹27,000.00 per month

Benefits:
• Flexible schedule
• Food provided
• Paid time off

Schedule:
• Day shift
• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:
• Overtime pay
• Performance bonus
• Shift allowance

Ability to commute/relocate:
• Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
• What are your salary expectations?

Education:
• Higher Secondary(12th Pass) (Preferred)

Experience:
• total work: 1 year (Preferred)

Language:
• English (Required)

Shift availability:
• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person.
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