Administration Officer - Hospital in the Home

Job details
Pay
$73,+40.16 a year
Job type
Permanent
Full-time
 
Location
Newcastle NSW
 
Benefits
Pulled from the full job description
Parental leave
Annual leave
Gym membership
Employee assistance program
Salary packaging
Visa sponsorship
Maternity leave
 
Full job description
Bring Heart to Healthcare — From Our Home to Theirs.

Remuneration: $72,285.58 - $73,+40.16 Per Annum + Superannuation + Salary Packaging
Location: Newcastle Community Health Service
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 4
Hours Per Week: 38
Requisition ID: REQ582+73
Applications Close: Sunday, 6th July 2026

About the Role

This is not your standard admin job — we’re looking for a proactive and adaptable Administration Officer to join our Hospital in the Home (HITH) team based at Newcastle Community Health Centre.

In this full-time position, you’ll be the key admin support for a growing suite of services including Hospital in the Home, Healthy at Home, and potentially RAC-I (Residential Aged Care In-reach) making this an exciting opportunity for someone who thrives on variety.

This isn’t a siloed desk job — you’ll juggle fleet bookings, manage data across multiple systems, coordinate with multidisciplinary clinical teams, handle calls, support clinical documentation, and help keep audits on track. Some days you'll be on phones, other days you might be streamlining processes or keeping the wheels turning on operational priorities. No two days are the same — and that's just how you like it.

You'll work closely with a Clinical Support Officer, a Medical Secretary, and report directly to the Service Manager, with support available throughout your onboarding. With trams and buses at the door and shops and cafes nearby, you’ll enjoy the buzz of being based in Newcastle's vibrant health precinct.

In this role, you'll:
Be the go-to admin for our Hospital in the Home services, supporting multiple programs as they evolve
Manage incoming enquiries and phone calls, triaging and redirecting as needed
Coordinate car fleet bookings and monitor equipment or supplies
Assist with clinical system data entry and contribute to the upcoming transition to the new SDPR system
Maintain audit records and general compliance documentation
Work collaboratively across disciplines with nurses, physios, doctors, and patients

About You

You’re a sharp, confident communicator who thrives in a fast-paced, people-focused environment. You bring initiative, flexibility and a level head to every situation — and you’re not afraid to roll up your sleeves and take the lead on admin operations.

You’re someone who:
Is experienced in health admin and can comfortably navigate multiple systems
Can flex between routine tasks and sudden priorities — without missing a beat
Brings excellent verbal and written communication skills across all staff levels and with patients
Knows how to work independently, while contributing strongly to a multidisciplinary team
Has an eye for process improvement and an eagerness to grow with the role
Is ready to learn new systems and tech — including preparing for the rollout of SDPR\

Why Join Us?

Newcastle Community Health offers the best of both worlds: a dynamic, city-fringe workplace with strong professional networks and the laid-back lifestyle of the Hunter. Join a team that values:
Genuine flexibility and task variety
Supportive and collaborative working relationships
Opportunities to develop your skills and grow the scope of your role
Proximity to public transport, local cafes, and urban amenities
Career stability and a healthy work/life balance
Sustainable Healthcare: Together towards zero
Monthly Allocated Days Off (for full-time employees)
4 weeks annual leave (pro-rata for part time employees)
Salary packaging options - up to $11,600 plus novated leasing
Fitness Passport for health and well-being - discounted gym options for you and your family
Employee Assistance Program (EAP) for staff and family members

Additional Information

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.


Need more information?

For role-related queries or questions contact Amanda Robinson on Amanda.Robinson@health.nsw.gov.au

Information for Applicants:

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2026_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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