Therapy Admin Executive

Location
Bengaluru, Karnataka
 
Full job description
Position Overview: Marriage Fit is seeking a dedicated and organized Therapy Admin Executive to join our team. This role involves managing client inquiries, ensuring accurate documentation of all interactions, and coordinating therapy appointments and follow-ups. The ideal candidate will have a customer-focused approach and excellent administrative skills to support a seamless therapeutic experience for clients.

Key Responsibilities:

Professionally manage and guide client inquiries related to therapy services.
Clearly articulate and explain therapeutic services to clients, ensuring their understanding and comfort.
Maintain and update comprehensive records of client interactions, including therapy schedules, progress notes, and transaction details.
Coordinate between therapists and clients to streamline session scheduling and follow-ups.
Address client concerns promptly and provide accurate information regarding therapy services and procedures.
Manage financial transactions with accuracy and ensure proper documentation.
Uphold confidentiality and adhere to ethical guidelines in all client interactions and record-keeping.
Monitor and manage therapy-related administrative tasks to ensure smooth daily operations.
Qualifications:

Completion of 12th standard or a Bachelor's degree (preferred in Psychology, Social Work, or related field).
At least 1 year of experience in an administrative or client-facing role, preferably in a healthcare or therapy setting.
Excellent communication, organizational, and multitasking skills.
Basic understanding of therapeutic practices or willingness to learn about therapy-related services.
Proficiency in handling schedules, maintaining client confidentiality, and resolving queries effectively.
Familiarity with clinical or therapy software (preferred but not mandatory).
Work Schedule:

Timings: 10:00 AM - 7:00 PM
Days: Monday to Saturday
Compensation:

Salary Range: ₹15,000 - ₹35,000 (based on experience and qualifications)
Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Schedule:

Day shift
Education:

Master's (Preferred)
Experience:

Customer support: 1 year (Preferred)
Location:

Bangalore, Karnataka (Preferred)
Work Location: In person