Bilingual Absence & Disability Specialist

Full job description
LOCATION
+5 Browns Line , Etobicoke, Ontario, Canada
CAREER AREA
Human Resources
JOB TYPE
Full time
PAY
Base compensation between 64,710.00 - 7+,0+0.00 Annual
JOB ID
#R60435

Join our team as an Absence and Disability Specialist, where you will oversee the administration of employee leave and disability programs across Canada. Reporting to the Director of Total Rewards – Canada, you’ll partner closely with employees, managers, and HR Business Partners to ensure a smooth, supportive, and inclusive experience for all stakeholders. The ideal candidate is fluent in French and brings experience in benefits administration, disability management, health and safety, and workers' compensation.
This is a one-year contract position, offering an excellent opportunity to make a meaningful impact within a dynamic HR team.

Responsibilities

Administer and track employee leaves of absence for all leave programs:
Maintain employee leave of absence files
Respond to requests for all types of leaves or workplace accommodations (medical, maternity/paternity, personal, compassionate, workers compensation and other applicable federal leaves)
Serve as the primary point of contact for employees requesting or currently on leave. Provide clear guidance on policies, eligibility, required documentation and timelines.
Facilitate the short-term and long-term disability application processes while maintaining strict confidentiality of employee data, information, & wellbeing. This involves working closely with employees, managers, and third-party vendors.
Liaise with third-party disability case managers and insurance carriers to ensure timely and accurate claim processing and safe return to work and/or workplace accommodation.
Facilitate the Return to Work (RTW) process by working closely with the employee, external claims managers, and internal stakeholders.
Educate managers and employees on leave policies, procedures and legislative requirements.
Manage workers compensation and CNESST cases, ensuring forms are completed and filed in a timely manner. Track lost time and assist in safe return to work planning and workplace accommodations.
Collaborate with internal stakeholders and the health and safety teams to investigate workplace accidents and recommend corrective actions to prevent reoccurrence.
Monitor, track and report on all leaves. Create dashboards to help guide decision making.
Maintain accurate records in HRIS and applicable tracking systems
Ensure regulatory and legislative compliance for all leave programs
Maintain master sheet record of leave of absences
Other duties as assigned:
Assist with translation of written materials between English and French
Partner closely with HRBPs to:
Coordinate WCB objections (e.g. further investigating the incident, gather materials/information and submit initial objections for WCB cases)
Gather further information and materials to prepare for WCB hearings (if it reaches this point)
Serve as a member of Health and Safey Committee
Maintain Occupational Health Data as required by statute and internal Company policies & guidelines
Qualifications
Bachelor's degree in Human Resources, Business Administration, Occupational Health & Safety or related field OR equivalent experience
2-3 years of experience in leave administration and worker’s compensation management
Strong understanding of employment legislation and benefits administration practices
Familiarity with disability vendors, workers compensation boards and insurance carriers
Strong communication and organizational skills with a high level of discretion and the ability to maintain confidentiality.
Bilingual in English and French
Work Environment: Flexible Workplace (role can be Hybrid or Remote)