Job Description
Join Better Beyond Care Services, a trusted leader in NDIS support services.
We have proudly delivered quality support to thousands of NDIS participants.
About the Role
We are seeking an experienced NDIS Support Coordinator to join our passionate, remote team supporting participants in Melbourne, Newcastle, Sydney, Perth, and throughout Queensland and Victoria. While this is a work-from-home role, please note that travel for client visits is expected, generally within 30 minutes of your location.
The Opportunity
This is a contractor role. You will manage your sole trader business obligations, including insurance, tax, and other business expenses. By partnering with Better Beyond Care Services, you will benefit from:
1.)Leadership and Infrastructure: Access a proven framework and supportive leadership to help you thrive.
2.)Mentoring and Support: Be part of a close-knit team of experienced coordinators.
_ 3.)Flexible Working Hours: Set your schedule to maintain a healthy work-life balance._
4.)Competitive Remuneration: Enjoy competitive rates, including superannuation.
5.)Admin Support: Focus on Support Coordination while we handle referrals and client onboarding.
The Role
As a Support Coordinator, you will play a key role in providing exceptional support services to Level 1, Level 2, and Level 3 participants. Your work will directly impact and make a real difference in the lives of our participants.
Your primary responsibilities will include:
Achieving Participant Outcomes:
Develop tailored support solutions, assist with plan reviews, and report on achieved outcomes.
Empowering Participants:
Help participants connect with services, understand their NDIS plans, and build self-advocacy skills.
Navigating Challenges:
Assist with negotiating service agreements, reducing barriers, and addressing crises.
Building Resilience and Support Networks:
Resolve points of crisis, strengthen participant networks, and collaborate with various stakeholders.
Upholding Organizational Standards:
Model and reinforce Better Beyond Care Services’ values, culture, and practices.
What We're Looking For
Relevant tertiary qualification (e.g., Social Work, Occupational Therapy, Community Services) and at least 2 years' experience in Support Coordination or case management.
Demonstrated knowledge of the NDIS and a deep understanding of the disability support sector.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with diverse clients.
Strong problem-solving and decision-making abilities, with a focus on achieving the best outcomes for participants.
Proficiency in using digital systems and technologies to support your work.
A genuine passion for making a difference in the lives of people with disabilities.
The ability to build relationships with providers and build a caseload with participants.
Bonus for every intake!
You will also need:
100 Points of Identification
A valid Driver's License and comprehensively insured motor vehicle
Full Australian working rights
An Australian Business Number (ABN)
A valid NDIS Worker Screening Check
Your State’s Working with Children Check
Public Liability and Professional Indemnity Insurance
Copies of relevant course certification
A proactive and solutions-focused approach to challenges
About Us
Better Beyond Care Services is more than a service provider; we’re a team united by the belief that everyone deserves the opportunity to live a fulfilling, independent life. Our team is driven by a shared commitment to empowering our clients and ensuring they have access to the resources and services they need. If you want to make a real difference in the lives of others, we’d love to hear from you.
At Better Beyond Care Services, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with disability, and the LGBTIQA+ community. We are also a Child-Safe organization committed to ensuring the safety and well-being of all children in our everyday practices. Before commencing, successful applicants must undergo a comprehensive screening process.
How to Apply
Ready to make a difference? If you’re ready to bring your skills and passion to a team transforming lives, hit the Quick Apply button and send us your resume and a cover letter detailing why you’re the perfect fit for Better Beyond Care Services!
If you would like a confidential chat about the role, you can contact our HR manager, Maddie, at admin@betterbeyondcareservices.com.au.
Shortlisting for interviews may commence before the closing date.
Job Types: Subcontract, Contract
Pay: $45.90 – $150.00 per hour
Benefits:
Professional development assistance
Work from home
Schedule:
Monday to Friday
Supplementary Pay:
Bonus
Performance bonus
Education:
High School (Year 9-11) (Preferred)
Work Location: Remote
