Medical Receptionist

Job details
Here’s how the job details align with your profile.
Job type

Full-time
Shift and schedule

Rotating roster

Monday to Friday

Shift work
 
Location
Australia
 
Benefits
Pulled from the full job description
Employee assistance program
 
Full job description
About this role

Are you ready to be the friendly face that greets patients, schedules appointments, and ensures our clinic runs smoothly? We're thrilled to offer you the chance to make a difference in healthcare. As a senior Medical Receptionist, you'll be at the heart of our patient experience, creating a warm and welcoming environment and supporting our less experienced staff to develop along their career journey.

We currently seeking a Senior Medical Receptionist to join the team on a Full-time permanent role, working rotating shifts across our Launceston clinics, Monday to Friday between 6.45am to 9pm.


About Us:

I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.

Role Overview:
As a Senior Medical Receptionist your responsibilities will include:

Patient Interaction:

Greet patients and other callers professionally and courteously.

Assist patients with appointment scheduling.
Administrative Tasks:

Manage medical records confidentially and efficiently.

Process patient payments (cash, Eftpos, direct billing).

Invoice Medicare, Private Health Funds, TAC, DVA and Workcover.

Handle internal emails and inquiries.

Maintain a tidy reception waiting area.
Collaboration:

Work autonomously and as part of a team.

Communicate with referring doctors and hospital staff courteously.

Fill in the roster when staff are on annual or sick leave.

Ensure accurate storage and retrieval of patient and practice records.
Confidentiality:

Maintain patient personal and financial information confidentiality.

Complete recalls and follow privacy protocols.
Qualifications and Skills:

Previous medical receptionist and call centre experience (highly desirable but not essential)

Clear communication skills, both in speaking and listening, along with patience and empathy for people in varying situations
Ability to work in a fast-paced environment

Customer service experience

You'll be flexible working autonomously and in a team environment
Life at I-MED Radiology

Competitive remuneration corresponding with experience

Comprehensive induction training and ongoing development

Opportunity for career growth and professional progression

‍ ‍ To be part of a fun & dedicated team that celebrates wins and successes

Commitment to your health and well-being, including access to employee assistance program

Diversity and Inclusion

Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, ****** orientation and gender identity.

If this role stands out to you but you don't feel like you ‘tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for.

Next Steps...

If you are interested in the opportunity, please click apply and submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.
Join our team and be part of something meaningful!

Job details

Job Reference:
I-MED/1005630

Employing Entity:
I-MED Regional Pty Limited

Location:
Australia - TAS - Launceston


Job type:
Permanent FT

Job Family:
Medical Receptionist

Date posted:
11-Jul-2026

Attachments:
No File Attached