Counter Sales Executive

Job Description - Customer Counter Associate
Locations- Lucknow, West Delhi, Raipur, Jalandhar, Mohali, Chandigarh, Vijaywada, Guwahati

The Customer Counter Associate serves as the first point of contact for customers at the counter. They are

responsible for delivering excellent customer service, managing billing, handling returns/exchanges, and

resolving queries in a courteous and efficient manner.

Key Responsibilities:

. Individual sales target achievement

Greet customers in a friendly and professional manner
Assist customers with product inquiries, exchanges, and returns
Ensure proper packaging and labeling of customer purchases
VM - Maintain cleanliness and organization of the counter area
Provide information on promotions, loyalty programs, or new arrivals
Manage cash, credit card, and digital payment transactions responsibly
Coordinate with floor staff and other departments for customer assistance
Handle customer complaints or escalate to supervisors if necessary
Support daily opening and closing procedures as assigned
Handle billing
Key Skills & Competencies:

Excellent communication and interpersonal skills
. Brand Fit

Basic computer knowledge
Attention to detail and high accuracy in handling transactions
Ability to work in a fast-paced environment
Positive attitude and customer-first mindset
Team player with time management skills.
Educational Qualification & Experience:

Minimum 12th pass or equivalent
Prior retail or counter sales experience preferred but not mandatory
Freshers with good communication skills can also apply
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹27,000.00 per month

Benefits:

Health insurance
Paid time off
Provident Fund
Experience:

Fashion retail: 1 year (Required)
Language:

Fluent English (Required)
Work Location: In person