Account Executive - London - Alpine Macro

Profile insights
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Skills

Salesforce

Relationship management

CRM software
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Education

Bachelor's degree
 
Job details
Here’s how the job details align with your profile.
Job type

Full-time
 
Location
London
 
Benefits
Pulled from the full job description
Cycle to work scheme
Employee assistance programme
Enhanced maternity leave
Enhanced paternity leave
Private medical insurance
 
Full job description
Location: Toronto, Canada or London, England
Experience: 2–3 years
Alpine Macro, a premier provider of independent global macroeconomic research and a recent addition to the Oxford Economics Group, is seeking an Account Executive to support and grow its institutional client relationships within the asset management space.
Based in Toronto or London, this role focuses on delivering exceptional post-sale engagement, onboarding, and account management support to a global roster of asset managers, investment strategists, economists, and CIO offices. You’ll play a pivotal role in ensuring clients maximise the value of Alpine’s premium research services while identifying opportunities for renewal and expansion.
Key Responsibilities

Client Engagement & Relationship Management
Serve as the day-to-day contact for a portfolio of asset management clients across North America
Onboard new clients and conduct tailored training sessions to ensure usage and adoption
Build long-term, trusted relationships with key stakeholders at client firms
Maintain consistent communication to share research updates, usage insights, and check client health
Renewals & Upsell Support
Monitor contract end dates and prepare renewal strategies proactively
Track and flag usage issues or churn risks, coordinating with internal teams to address them
Identify upsell opportunities into new teams or geographies within client firms
Internal Collaboration
Coordinate with Alpine’s economists and senior leadership to support client needs
Partner with the Business Development team on transitions from new to existing accounts
Support events, briefings, and webinars by promoting them to your accounts
Gather and share client feedback with Product and Strategy teams
CRM & Reporting
Use Salesforce to log all client activity and track engagement metrics
Maintain accurate records of contacts, meetings, and contract updates
Analyze usage data to inform account strategies and retention efforts
Skills, Knowledge and Expertise

Required
Bachelor’s degree in Finance, Economics, or related field
2+ years’ experience in client success, relationship management, or account management in a B2B environment
Strong interest in financial markets, macroeconomics, or investment research
Excellent communication and interpersonal skills
Detail-oriented, organized, and proactive in managing multiple priorities
Experience with Salesforce or similar CRM systems
Nice to Have
Prior experience working with institutional clients in asset management
Familiarity with macroeconomic data platforms or investment research services
Exposure to SaaS or subscription-based business models


Equal Employment Opportunity (EEO)
Oxford Economics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, ****** orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Benefits

Here are some of the benefits we offer in the UK to ensure you feel valued, supported, and thrive at work:
- Private Healthcare
- Employee Assistance Program
- Enhanced Maternity and Paternity Leave
- Workplace Nursery Scheme
- Cycle to Work Scheme
- Hybrid/Flexible Working
- Team Gatherings and Connection Boost!
About Oxford Economics

Oxford Economics was founded in 1981 as a commercial venture with Oxford University’s business college to provide economic forecasting and modelling to UK companies and financial institutions expanding abroad. Since then, we have become one of the world’s foremost independent global advisory firms, providing reports, forecasts and analytical tools on more than 200 countries, 250 industrial sectors, and 7,000 cities and regions. Our best-of-class global economic and industry models and analytical tools give us an unparalleled ability to forecast external market trends and assess their economic, social and business impact.

Headquartered in Oxford, England, with regional centres in London, New York, and Singapore, Oxford Economics has offices across the globe in more than 15 cities. We employ more than 400 professional economists, industry experts and business editors—one of the largest teams of macroeconomists and thought leadership specialists. Our global team is highly skilled in a full range of research techniques and thought leadership capabilities, from econometric modelling, scenario framing, and economic impact analysis to market surveys, case studies, expert panels, and web analytics.

Department

Alpine Macro

Employment Type

Full Time

Location

London, UK

Workplace type

Hybrid