Customer Support Representative

Location
Wellington City, Wellington
 
Full job description
We encourage Passion to Grow and improve

Job stability and a chance to make a positive impact on our members
Fantastic training, learning, and career development on offer
Permanent and fixed-term contracts, Various shifts between 10am & 9pm, Mon-Fri, Wellington CBD
Seeking skilled communicators. If you're a problem solver with a passion for providing exceptional customer service with a can-do attitude, we want you!
ABOUT THE ROLE - MŌ TĒNEI TŪRANGA
As a Customer Support Representative, you'll be the first point of contact for our members, assisting them with inquiries and resolving issues. Your role is vital in ensuring our members have a positive experience with us. We take pride in being problem solvers who aim to impress our members with our support and assistance. Plus, we get a thrill out of it!
We are more than just a contact centre. We are a close-knit team that works hard, supports each other, and fosters a fun work environment.
ABOUT YOU - HE KŌRERO MŌU
We believe diversity drives innovation. Whether you're experienced or seeking your first office role, if you possess fantastic communication skills, are highly organised, can work under pressure, and love delighting customers with your service, we want you on our team.
Now, there are just a few things you need to be aware of, this is a full-time permanent role, we work shifts, the current available shifts will require evening work (Mon-Fri) and you must have full working rights.
SALARY - UTU Ā-TAU
$64,908 per annum (Incl. Kiwi Saver).

Hours of work:
Various full-time shifts between 10.00am and 9.00pm, Monday – Friday.

WHAT’S IN IT FOR YOU - NŌU TE ROUROU
When you join us, you have an opportunity to develop great skills and strong networks and do something different and fresh with your career. To help you in your journey, our benefits include lifestyle discounts, training and development, and unlimited access to LinkedIn Learning so you can continue to develop your skills.

You’ll also:
Join a fun environment, great team, and fantastic manager
Work within a Trans-Tasman organisation across New Zealand and Australia
Have the opportunity to directly influence our success – be a #differencemaker
Be paid a fair and reasonable salary, but there are also after-hours rates for evening work and lots of little incentives and rewards to be had too!
ABOUT US - HE KŌRERO MŌ MATOU
Chartered Accountants Australia and New Zealand (CA ANZ) represent more than 139,000 financial professionals, supporting them to build value and make a difference to the businesses, organisations, and communities in which they work and live.