Manager Support Officer

Location
Camperdown NSW
 
Full job description
Full time, Fixed term for until 31 December 2026
Leverage your customer service skills in supporting academics and assisting managers navigate University systems
HEO 6 Base Salary $99,455 - $107,216 + 17% superannuation
About the opportunity


At the University of Sydney, we are in a period of exciting and significant investment in our Faculty of Arts and Social Sciences, and in order to deliver on the University’s ambitious strategic plan, we are looking for a Manager Support Officer to be part of a team providing administrative support to staff in our schools.

The successful candidate will be an expert in University systems, ensuring compliance with university process.

Your key responsibilities will be to:

manage the delivery of daily administration activities and services, providing guidance to colleagues on university processes, ensuring high quality, efficient administrative support is provided in a pro-active manner to staff
resolve complex matters that may arise with discretion, tact and diplomacy when communicating, utilising extensive experience and knowledge of University policy and practice
initiate and develop professional relationships with faculty staff, university services and other internal stakeholders and contribute positively to the team environment
review processes regularly and makes suggestions to improve these where necessary
implement approved modifications and streamline processes where possible.
About you

administrative experience in a tertiary organisation, working knowledge of academic institutions, structures and the higher education sector
previous experience working in a customer service environment
experience and/or knowledge of Unibuy, Concur and Workday systems is preferred.
Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. This role requires valid work rights for Australia.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion , evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ+ . We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion .

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Lena Jiang, Recruitment Operations by email to lena.jiang@sydney.edu.au .

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Wednesday 30 July 2026 11:59 PM