Job Description
Location
1 Bass Pro Mills Drive, Space 607-A, Vaughan, ON L4K 5W4
Full job description
Assists in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The assistant store manager will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.
CORE ACCOUNTABILITIES:
Deliver financial results:
Drive financial growth by achieving sales and key KPI goals
Exceed store EBITDA budget through responsibly managing payroll, supplies, and facilities
Coach and develop staff to exceed individual and store goals
Build a dedicated and good-natured team:
Support and maintain a positive store environment by leading and developing a quality store team
Assists in recruiting, hiring, training, and building a talent pipeline
Urgently address and partner on performance issues using the Company tools
Create a culture of customer obsession that caters to the extraordinary achiever:
Deliver extraordinary customer service through your store team
Execute and maintain visual merchandising standards consistent with company expectations
Consistently communicate customer, market, and product feedback
Deliver operational consistency:
Achieve all operational objectives with regards to loss prevention, health, and safety
Supports the team to ensure compliance of all company policies and procedures
As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals - regardless of race, color, sex, national origin, age, religion, marital status, ****** orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.
Requirements:
Full-Time Position
BA in Business Administration, or related field preferred.
Candidates must be at least 18 years of age
2-3 years of high volume store management experience.
Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include regular nights, weekends, long and short shifts.
Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
Strong Computer skills: POS Systems and Microsoft Office, Math Skills and Phone Skills.
Staff Development Experience: Knowledge in staffing, coaching, counselling, training and development.
Able to accomplish multiple tasks in a fast-paced environment.
Able to work effectively with others in a team-oriented environment and provide excellent customer service.
Able to effectively communicate in verbal and written English.
Ability to lift, push, and pull up to 25-50 pounds occasionally.
Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.
