Senior Product Designer

Full job description
You are a UX leader curious about helping business customers make sense of and manage their finances
Our team is committed to providing the best digital experience for our customers
Through collaboration we can deliver the best customer experience across our digital platforms
Please note we have three opportunities.
Do work that matters

This role will see you solving fun yet complex design problems across the digital platforms used by our business banking customers and staff. You will work across highly visible projects that will provide unique challenges and ongoing variety. Our Business clients are varied and our products service small businesses like café owners and tradies as well as large institutional clients listed on the ASX.

Your responsibilities will span across a range of products and features that have a high level of complexity and can include payment platforms, cashflow tools and invoicing products to name just a few. The features you design will be helping Australian businesses start, run and grow their business.

See yourself in our team

Reporting to the Experience Design Lead you will be part of the Digital Experience team, which is responsible for delivering the Customer Experience strategy and vision across all digital touch points for the retail arm of the Bank.

This team consists of experience designers, UI designers, UX writers and accessibility managers who work closely with our partners in digital research to deliver customer driven outcomes.

The team has a strong learning and sharing culture where you can improve your skills as a designer.

Where will you go?

If you live the values and demonstrate the people and digital capabilities we can offer great opportunities for progression. This role can progress to an Experience Design Lead role overseeing a portfolio of products and projects within Digital.

On any given week you will

Manage several projects autonomously with overview from the Experience Design Lead
Work with Experience Designers and Lead to create and implement a cohesive UX strategy for our Business Banking products
Assist Lead to scope, plan and provide estimates for your projects
Use the digital strategy to deliver customer-centric experiences through the creation of decision trees, UI flows, wireframes and interactive prototypes including detailed documentation
Using data and exploratory research you’ll understand the customer and business drivers behind the products you’re designing, to deliver measurable outcomes
Manage stakeholders including diverse groups including Product Owners, Dev/Engineering, Sales, Marketing, Legal and Compliance representatives
Work closely with delivery teams to ensure design assets and specifications fit with their requirements, including Product Owners and Dev/Engineering teams, some based remotely