Front Desk Receptionist

Company Name:
Apna (On behalf of Fitness Cravers Management Private Limited)
Job Title
Front Desk Receptionist
Organisation Type
Company
Sector
Manufacturing
Functional Area
Others
Functional Role
Others
Job Description
Front Desk Job Description : Warmly welcome visitors, students, and clients as they arrive. Ensure a professional and friendly first impression of the academy. Answer incoming calls, emails, and messages in a prompt and courteous manner. Redirect calls and queries to the appropriate department or individual. Manage appointments, class bookings, and meetings using scheduling tools or software. Maintain and update daily schedules of trainers, faculty, and management. Provide accurate information about courses, programs, and facilities to walk-in and online inquiries. Guide visitors and new students regarding registration, orientation, or payment procedures. Maintain visitor and student records. Responsibilities: Assist in filing, printing, data entry, and documentation tasks as required. Handle registration forms, payment receipts, and basic office documentation. Ensure the front desk and reception area are clean, organized, and presentable at all times. Coordinate with housekeeping or maintenance for necessary services. Address and resolve minor complaints or concerns from students or visitors. Provide excellent customer service and follow up on student queries. Submit daily, weekly, or monthly reports to management on inquiries, walk-ins, and general front desk activities. Strong communication (verbal and written) and interpersonal skills Professional appearance and behavior Ability to multitask and manage time efficiently Basic computer knowledge (MS Office, email, data entry) Positive attitude and customer service orientation Salary: INR 18000 to 22000 Full time job: 9:45 am till 7:00 pm (one weekly off except Saturday and Sundays ) Willing to travel to Ashok park main, Tri Nagar, west delhi
Required Qualifications

Minimum Qualification Required:
12th Pass
Additional Information
Total Experience (in years)
0 - 31
Job Location
Central
Key Skills
Front office / Receptionist
Nature of job
Full Time