Finance Manager – Operations

Full job description
Team: Finance

Ref.: VN993

Type: Permanent

Location: Hatfield

Finance Manager – Operations

Contract type: Permanent

Location: Hatfield (Hybrid working -3 days in the office)

Working hours per week: 40 hours

Level: Manager

Application closing date: Wednesday 30th July 2026


About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value.


We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.


About the team and the role

This role will be joining the Operations Finance team, where we look after all things related to the management of our operational spend and performance, our supply chain and the development of our warehouse and delivery network.


The Finance Operations team are key business partners to the internal Operations team and work closely with our partners at Ocado Logistics and Ocado Solutions; we strive to provide best in class insight and analysis into operational spend & investments to help drive improved profitability. With exposure to senior stakeholders and management of more than £800m worth of operational costs it’s an exciting and broad role which has a real impact on the business.


Reporting to the Senior Finance Manager for Operations, the role is pivotal in challenging and analysing operational costs and fees, supporting on key strategic projects and business partnering across the business to support growth and profitability.


What you’ll do


Ownership of key Operational and Fee costs lines totalling c£800m in annual spend
Business partner Ocado Logistics and Ocado Solutions, tracking and challenging all costs for the Ocado.com and Zoom businesses
Lead the annual Operations Budget and 5 Year Plan processes and oversee the monthly forecasting process
Business partner the internal Operations team to support the delivery of the business strategy
Support on key cross-functional projects to improve operational efficiencies and enhance the customer proposition, including the creation of detailed financial models
Oversee month end processes and review monthly balance sheet reconciliations produced by the internal accounting function, implementing robust cost controls
Line management responsibilities for the Senior Finance Analyst for Operations

Who you are


Essential

Qualified accountant (ACCA, CIMA, ACA)
Strong academics with demonstrated analytical skills and ability to learn quickly
Experience of business partnering with senior and/or external stakeholders
Strong communication, relationship building and influencing skills
Ability to articulate financial data in a clear and transparent way

Preferred

Enhanced Excel and financial modelling skills
Previous Retail or Operational experience

What’s in it for you


By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day and grow your skills and career in online retail.