Store Manager

Location
Auckland City, Auckland
 
Full job description
AP Enterprise Limited is seeking a reliable and motivated Store Manager to oversee the operations of a toy retail store in Auckland. This role offers an excellent opportunity to contribute to a dynamic and customer-focused retail environment, specialising in products that bring joy to children and families.

The successful candidate will play a key role in ensuring the smooth and efficient operations of the store while supporting overall business objectives.

Key Responsibilities:

Oversee the day-to-day operations of the retail store to ensure smooth and efficient functioning.
Supervise, train, and support retail staff to maintain high levels of performance, customer service, and teamwork.
Monitor inventory levels, coordinate stock ordering, receiving, and conduct regular stocktakes.
Plan and implement in-store merchandising, displays, and promotional activities to maximise sales.
Track store performance metrics, analyse sales data, and take proactive steps to meet sales and operational targets.
Handle complex customer enquiries and complaints, ensuring high standards of customer satisfaction are maintained.
Prepare staff rosters, assign daily duties, and ensure appropriate shift coverage based on trading requirements.
Support the recruitment, onboarding, and training of new staff and assist with performance reviews.
Manage product pricing strategies to support business profit goals, ensuring competitiveness while maintaining desired margins.
Ensure the store complies with all workplace health and safety regulations, policies, and retail procedures.
Maintain accurate records and provide regular reports on sales, staffing, and inventory to the business owner or senior management.
Liaise with suppliers and service providers as required to ensure stock availability and operational efficiency
Candidate will be required to work a minimum of 30 hours per week and will be paid between $25.00 and $32.00 per hour, depending on experience and qualifications.

Other Requirements:

Minimum of 1 year of relevant work experience or a minimum relevant Level 5 qualification
Flexibility to work weekends and rostered shifts as required
Strong skills in leadership, teamwork, and time management
Reliable, detail-oriented, and well-organised
Proven problem-solving skills and the ability to make sound decisions under pressure
Hardworking and passionate individual.
Job Types: Full-time, Permanent

Pay: $25.00 – $32.00 per hour

Work Location: In person