Case Manager

Location
Surrey Hills VIC
 
Benefits
Pulled from the full job description
Employee assistance program
Birthday leave
 
Full job description
Full Time - Surrey Hills


ONCALL Group Australia Pty Ltd is a quality certified, NDIS and Child, Youth & Family registered service provider and recognised industry leader in the Disability and Community Services Sector.

ONCALL Group Australia takes pride in employing people who share our commitment and passion for putting the client the centre of every decision we make and delivering quality services at all times.

We are seeking a passionate Case Manager to join our team! In this role, you will collaborate closely with ONCALL team members to assess, monitor, and review client needs, ensuring that best practice approaches are delivered.

What we can offer you;
Monthly celebrations to acknowledge the work ONCALL does
Birthday leave
Access to our Employee Assistance Program
The chance to work with a team that makes a real difference!
What you will be doing:
Work effectively with clients, their families, and other stakeholders to deliver high-quality, person-centred care.
Attend and participate in case conferences, employee, and stakeholder meetings, documenting outcomes and complete actions within specified timeframes.
Maintain accurate and timely records in compliance with policies and procedures.
Develop care plans and agreements in collaboration with clients and stakeholders.
Prepare support letters and recommendations for clients for governing body reviews.
Monitor and evaluate service delivery through quality improvement measures.
Manage client issues and respond to feedback effectively.
Provide holistic and individualised case management within a person-centred framework.
From you, we need:
Tertiary qualification in Nursing, Allied Health, Disability or a related field preferred. Registration as an EN would be preferred.
Experience in the disability or health sector, with an understanding of the challenges faced by people with disabilities and their families.
Sound knowledge of the NDIS scheme, including standards, policies, and procedures.
Sound Interesting? - APPLY NOW as this opportunity won’t last! We will be reviewing resumes as they are received. We are so proud of the work we do - and you will be too.

ONCALL is a Child Safe organisation, committed to Zero Tolerance to Abuse in care. We take seriously our responsibility to ensure the safety and wellbeing of all vulnerable children, young people and adults living with disabilities that we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.

Full Time
Surrey Hills VIC
Posted 24 Jul 25