Spa Receptionist

Location
Surfers Paradise QLD 4217
 
Benefits
Pulled from the full job description
On-the-job training
 
Full job description
We are looking for an amazing Spa receptionist to join our team at Lan Spa, a busy 5-star luxury day spa in the heart of Surfers Paradise.

The successful candidates must be able to work a variety of flexible hours, weekday evening / including Saturday and Sunday (as well as over the holiday period).

The Ideal candidate must have a warm and positive attitude, presents well, and be self motivated and able to work unsupervised.

THIS JOB ROLE INCLUDES:

Greeting and welcoming customers in a friendly and professional manner.
Tending to customer needs, inquiries, and complaints.
Informing beauticians about customer appointments and requirements.
Managing phone calls, emails, deliveries, and office inventory.
Processing bookings and cancellations, and managing appointment schedules.
Ensuring that the reception area is kept clean and professional.
Assisting with marketing and sales by providing customers with information on promotions and new products and services.
Processing transactions and issuing receipts.
Performing administrative tasks such as filing, updating records, and logging transactions.
SPA Receptionist Requirements:

A minimum of 1-year experience as a receptionist.
Proficiency in administrative computer software such as MS Word, Excel, and Outlook.
The ability to remain calm and professional in stressful situations.
Strong marketing and sales abilities.
Excellent customer service and skills.
Consistent professional presentation and pleasant demeanor.
Strong written and verbal communication skills.
Exceptional time management and organizational abilities.
Flexible availability (evenings, weekends, holidays)
You will receive on the job training with a fantastic opportunity to learn and grow within the company.

Job Type: Casual

Pay: $28.00 – $32.00 per hour

Schedule:

10 hour shift
8 hour shift
Monday to Friday
Public holidays
Weekend availability
Application Question(s):

Are you available to work on weekends?
Do you have relevant experience as a Receptionist
Work Location: In person