Customer Service Assistants

Location
Coolangatta QLD 4225
 
Benefits
Pulled from the full job description
Employee assistance program
 
Full job description
Beefy’s have an exciting opportunity for Customer Service Assistants for our new store opening in Coolangatta, in August 2026.

About us

Beefy’s proudly make a wide range of scrumptious pies, pasties, sausage rolls, slices, tarts, cakes and much more. We are well known in SE Qld and have won multiple awards! Our production facility supplies high quality products to our 14 stores across South East Qld & NSW and our friendly team have a reputation for excellent customer service.

The Roles

The roles will involve working a range of shifts between Monday and Sunday and between the hours of (approx.) 05.00am and 18.30pm.The role will involve opening/closing the shop, therefore your own transport will be essential.

Beefy’s team environment features:

Friendly positive team environment
Well established systems
Full training provided
A variety of duties including preparing food products, barista duties, providing excellent customer service, opening/closing, ensuring a hygienic, safe and clean store
Flexible workplace
Employee Assistance Program
Team Discounts
About You

The successful candidates will be friendly and enthusiastic with a positive attitude, a willingness to follow our proven procedures and an aptitude for providing excellent customer service.

Duties will include:

Ensuring excellence in Customer Service as the number one priority
Ensuring the highest standards of food safety and store cleanliness
Seniors/ Managers:

Management of stock including rotation, quality and minimising wastage
Implementing operational policies and managing back office administration
Maintain knowledge and understanding of Workplace Health & Safety & Food Safety
Training, supervising, mentoring and coaching team members
Planning and managing rosters (Managers)
Promoting a positive work environment that motivates team members to grow, be challenged and have fun!
If you are a team player and think this sounds like a great fit for you, please apply with your Resume and a short introduction about you.

Beefy's thank all applicants in advance for their interest in this position and advise only shortlisted candidates will be contacted.

Job Types: Full-time, Part-time, Casual

Pay: $26.00 – $34.00 per hour

Application Question(s):

Please list your availability for shifts including weekend availability.
Experience:

Customer Service: 1 year (Preferred)
Food handling: 1 year (Preferred)
Work Authorisation:

Australia (Required)
Work Location: In person