Medical Receptionist

Location
Yokine WA 6060
 
Full job description
We are a private GP practice, centrally located just 10 minutes north of the Perth CBD. The role is fast paced and presents an opportunity for long term employment for the right candidate.

Selection criteria Essential:

The ability to maintain a high level of professionalism and confidentiality
Excellent communication skills, written and verbal
Ability to work independently, show initiative and work productively within a team environment
Ability to communicate with a diverse range of people
Desirable

Previous experience in a medical reception or similar administrative position
Previous experience in the use of Genie Practice Management Software
Working knowledge of Windows based software systems (eg, Word, Excel)
An understanding of the Medicare Benefits Schedule
An understanding of medical terminology, medical and allied health professional organisations and relevant stakeholders
An understanding or experience in general practice accreditation and standards
Key Responsibilities / Duties

In accordance with the practice policies and procedures:

Answer the telephone in a courteous and professional manner
Receive and convey messages in writing, verbally and electronically
Liaise with patients and their families in a compassionate manner
Liaise with GPs, other health professionals and their staff
Make appointments
Fax, scan, and file documents
Type documents as required, with a high level of accuracy
Place orders for stationery and clinical supplies as directed and monitor stationery and clinical supply levels maintaining a working supply at all times.
Book and organise staff and/or doctors meetings as directed
Participate in ongoing professional development activities
Contribute equitably to maintaining the cleanliness of the practice
Maintain practice dress standards
Any other administrative duties as directed by the Practice Manager or Principal doctor/s
Handling of cash, EFTPOS and other payments
Ensure the practice building and rooms are clean, tidy and accessible to all
Safety and quality and culture

Participate in the practice risk management and quality improvement processes
Record incidents and near-misses in line with practice policy
Practise duty of care including meeting practice standards and accountability
Maintain patient and practice confidentiality at all times
Ensure the practice building and work spaces are conducive to a safe and practical work environment
Work to clinical governance processes and standards
Actively contributing to the development of a culture consistent with the values of the practice
Job Type: Casual

Pay: $27.00 – $32.00 per hour

Expected hours: 20 – 40 per week

Work Location: In person