Property Assistant/Reception

Location
Upper Mount Gravatt QLD 4122
 
Full job description
About Us: CoVE Upper Mount Gravatt is a student-friendly co-living community located in Upper Mount Gravatt, QLD. This property is owned and operated by Aspen Group Limited. Aspen Group is ASX-listed and a leading provider of quality and affordable accommodation in the lifestyle, holiday and residential sectors.

Position Overview: As a Property Assistant/Administration, you will be crucial in maintaining the efficient daily operations of our property management services. Your role will involve handling administrative tasks, supporting property management functions, and delivering outstanding customer service to residents and clients. If you have prior experience in similar roles, a strong drive to succeed, and a commitment to making a positive impact, we look forward to receiving your application!

Key Responsibilities:

Provide administrative support to the property management team and handle various office tasks such as answering phones, managing emails, and conducting daily admin tasks.
Assist with tenant enquiries or complaints in a professional manner, able to follow up with resolutions, and further feedback.
Coordinate and schedule property inspections, maintenance, and other activities.
Manage property documentation, including leases, inspection reports, and correspondence.
Assist with the onboarding of new tenants and the offboarding of departing tenants.
Qualifications:

Proven experience in an administrative or property management role is preferred.
Strong organisational skills and attention to detail.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software; experience with RMS software is preferred.
Ability to multitask, work independently and manage time effectively.
A positive attitude and a customer-focused approach.
Benefits:

Competitive salary based on experience.
Opportunities for professional development and career growth within Aspen Group.
Friendly and supportive work environment.
How to Apply: This is a casual role with fixed part-time hours, if you are a proactive and detail-oriented individual with a passion for property management, we would love to hear from you. Please submit your resume and a cover letter outlining your qualifications and experience via Indeed.com or to manager@coveuppermountgravatt.com.au

Job Type: Part-time

Pay: From $25.00 per hour

Expected hours: 32 per week

Application Question(s):

How many years do you have in the real estate industry?
Experience:

receptionist/administrator officer: 1 year (Required)
Licence/Certification:

driver licence (Required)
Work Authorisation:

Australia (Required)
Work Location: In person

Application Deadline: 31/08/2026