Hire Desk Controller

Full job description
Responsibilities include:

Deal with customer enquiries in a professional and polite manner offering the highest level of customer service.
Use the in house hire system interactively to take orders, ensuring that availability is checked first.
Ensure the accuracy of orders entered onto the in house system to minimize disputes with customers and potential credit notes, ensuring all relevant paperwork is received by supplying depot
Using your product knowledge, you will provide the customer with the best option for hire.
Ensure all paperwork is checked and filed correctly.
There will be additional paperwork including; employee timesheets, fuel sheets, damage sheets etc. which require being dealt with and filed accordingly.