Station Announcer

Full job description
️ Be the Voice of Manchester Victoria

Keep passengers informed. Keep the station moving. Make your mark.

Are you ready to bring calm to the chaos and confidence to the commute? We’re looking for a Station Announcer to join our team at Manchester Victoria – one of the North’s busiest and most dynamic stations. Your voice will be more than just announcements – it’ll be reassurance, guidance, and a key part of our customers' experience.

What You’ll Be Doing

As a vital part of our operational team, you’ll:

Operate Train Announcing and Customer Information Systems

️ Provide timely and accurate updates during delays, cancellations, and platform changes
Liaise with Control, Signalling, and Train Crew Depot teams to ensure seamless communication

Keep detailed records of train delays and their causes

Ensure staff and team leaders are always informed of any unit or platform alterations


️ What We’re Looking For
You’re calm under pressure and clear when it counts. We’d love to hear from you if you:

✅ Are proactive and reliable

Can juggle multiple tasks smoothly

Communicate professionally and confidently

Put health and safety first

Always put the customer first

Are flexible and happy to work shifts, including evenings and weekends


Your Pay & Perks

➕ £24,088 while completing your initial training (first 6 months)

➕ £30,086 base salary after training

➕ Overtime opportunities


Our Benefits Package

We believe hard work deserves great rewards – here’s what you’ll get:

Career growth – Comprehensive training and access to online learning

Uniform provided – For all customer-facing roles

Cycle to Work Scheme – Save up to 42% on a new bike

Free Northern train travel – For you, your partner/spouse, and dependents

️ Defined Benefit Pension – Generous 1.5x contribution match

Employee Assistance Programme – 24/7 advice and support

️ Northern Perks – Discounts, cashback, wellbeing tools & more

Eligibility criteria apply to some benefits.

A Place for Everyone

We’re proud to be a Level 2 Disability Confident Employer, an equal opportunities employer, and champions of diversity and inclusion across our workforce. Whether you call it a bap, barm, or cob – there’s a place for you here in the railway. Need adjustments during the application process? No problem – we’ll work with you to make it accessible and fair.


️ We use automated screening tools to remove bias and ensure a fair process for everyone. ✅ If you meet the minimum criteria and declare a disability, we’ll guarantee you an interview. All offers are subject to DBS and medical clearance