Lorien
Information Technology Support Engineer
₹ Check with seller / month
✓ Actively Hiring
📍 Bradford
💼 Full Time
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Job at a Glance
- Category
- IT Engineer & Developer
- Location
- Bradford, England, United Kingdom
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Lorien
- Status
- Open & Active
Job Description
Job description
Lorien are working with a leading services organisation based in Bradford who are currently looking for a 1st line engineer to support their internal and external customers.
About the Role
You will work alongside other technical teams (infrastructure/Security and Software Development teams where you will help with the maintenance of account creation and access across the Group IT Systems.
Responsibilities
• 1st line support
• Provision of new laptops for new starters and work with HR for induction
• Logging and processing support calls and requests meeting SLA's
• Provide full IT systems support
• Create and maintain key documentation
• Provide trend analysis of Service desk software and reporting
Experience
• M365 Admin
• O365
• IP Telephone systems
• Networks
• Mac OS and Windows Desktop
• Anti Virus and Drive encryption - ESET (Moving to MS Defender)
• ITIL
Pay range and compensation package
This role is based on a hybrid basis with 4 days a week in the office and 1 day working from home. Salary is paying up to £33,000 with additional benefits.
This client are unable to offer sponsorship and must reside locally to the office for on call/urgent escalation work.
Lorien are working with a leading services organisation based in Bradford who are currently looking for a 1st line engineer to support their internal and external customers.
About the Role
You will work alongside other technical teams (infrastructure/Security and Software Development teams where you will help with the maintenance of account creation and access across the Group IT Systems.
Responsibilities
• 1st line support
• Provision of new laptops for new starters and work with HR for induction
• Logging and processing support calls and requests meeting SLA's
• Provide full IT systems support
• Create and maintain key documentation
• Provide trend analysis of Service desk software and reporting
Experience
• M365 Admin
• O365
• IP Telephone systems
• Networks
• Mac OS and Windows Desktop
• Anti Virus and Drive encryption - ESET (Moving to MS Defender)
• ITIL
Pay range and compensation package
This role is based on a hybrid basis with 4 days a week in the office and 1 day working from home. Salary is paying up to £33,000 with additional benefits.
This client are unable to offer sponsorship and must reside locally to the office for on call/urgent escalation work.
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