X4 Technology

Technical Support Engineer

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Chelmsford, England, United Kingdom IT Engineer & Developer Active
Actively Hiring Chelmsford Full Time
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Job at a Glance

Category
IT Engineer & Developer
Location
Chelmsford, England, United Kingdom
Salary
Check with seller
Job Type
Full Time
Company
X4 Technology
Status
Open & Active

Job Description

Job description
Job Title: 1st/2nd Line Support Engineer

Job Type: Contract (OUTSIDE IR35)

Location: Chelmsford

Day Rate: £120-140/day

1st/2nd Line Support Engineer - Role & Responsibilities
• Ensure all laptops/desktops are all working with M365
• Make sure passwords are working and synced up to devices
• Answer, evaluate, log and prioritise incoming ticket requests from customers related to a range of IT products & custom software applications
• Troubleshooting desktop and/or network-related problems
• Analyse and recommend solutions to problems
• Diagnose and solve1st/2nd Line problems quickly

1st/2nd Line Support Engineer - Required Experience
• 5+ years' experience in IT Support (1st/2nd line level)
• Excellent communication skills
• Ability to collaborate with various technical groups to provide analysis and support
• Office 365
• Cisco, VPN's
• Outlook
• Good telephone manner, good analytical and problem-solving skills, ability to learn quickly and cross apply knowledge.

Interviews: July 2026

Start Date: August 2026

How to Apply:

Apply to Gary Hargreaves at X4 Technology to learn more about the role or connect with me on LinkedIn to hear about regular job updates available with X4 Technology
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