Sales Quality Associate

Full job description
General information
Country
USA
State
Ohio
City
Cincinnati
Descriptions & requirements
About the role:

This position supports TQL’s operations by completing, reporting on and improving TQL’s professionalism, accounting and load management audits. This position reviews employee communications and system interactions to ensure they comply with all applicable TQL policies and procedures. If you are an individual that places workplace integrity above all else, our Sales Quality team is the right fit for you.


What's in it for you:

Starting at $19.00/hour + yearly merit increase evaluations
Competitive benefits package
Advancement opportunities within structured career paths
Reimbursement for continuous education and training
We win wherever we go – Voted a Fortune 100 Best Companies to Work For (2026) and Forbes America’s Best Large Employers (2026)

What you’ll be doing:

Reviewing and completing TQL compliance and professionalism audits
Documenting audit findings in TQL’s proprietary compliance tracking system
Creating employee/manager presentations on audit/compliance findings, including required actions for improvement, relevant employee history and the severity/impact of the event
Creating TQL leadership facing reporting on audit and compliance trend analytics
Providing organizational support to projects such as preparing agendas, presentations and reports as well as coordinating meetings and maintaining records

What you need:

At least 1 year of auditing experience preferred
At least 1 year of previous experience in sales/fast-paced work environment preferred
Strong proficiency with Microsoft Excel required
Strong analytical, problem solving and critical thinking skills
Ability to maintain confidential information
Excellent verbal and written communication skills
Ability to work independently under minimal supervision
Ability to handle multiple projects and tasks at one time, effectively manage time constraints, set priorities and meet deadlines

Where you'll be: 4289 Ivy Pointe Blvd Cincinnati, OH 45245

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com