Commissions Analyst

Full job description
General information
Country
USA
State
Ohio
City
Milford
Descriptions & requirements
About the role:

As a Commissions Analyst for TQL, you will ensure commission record accuracy, recommend system developments, and provide customer service to the Sales floor regarding commission inquiries. Additionally, the Analyst will work cross functionally to identify, prevent, and resolve commission related issues.


What’s in it for you:

$40,000-$50,000 base salary with benefits package
Advancement opportunities within a robust Accounting and Finance team
Up to $5,000/year in tuition reimbursement
We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2026) and Forbes America’s Best Employers (2026)

What you’ll be doing:

Analyze commission records for accuracy and process corrections as needed
Streamline routine analysis and reports for commissions
Evaluate commission guidelines periodically and suggest improvement opportunities
Maintain accurate periodic records of commissions and continuously improve spreadsheets and reporting as assigned
Develop knowledge of other business areas (Billing, Sales, Financial Accounting, etc.) as they relate to commissions to recognize connections and work effectively with other groups
Be proactive about potential issues by addressing them early with management
Provide outstanding customer service to sales floor as well as other customers
Explain complex commission calculations in a way others can easily comprehend

What you need:

Bachelor’s degree required
Experience in AR, payroll or payment processing a plus
Must be customer service oriented
Proficient in Microsoft Suite
Exceptional telephone, communication and interpersonal skills
Critical thinking and problem-solving skills with a focus on customer service

Where you'll be: 1701 Edison Drive Milford, OH 45150

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com