Job Description
Location
Toronto, ON
Benefits
Pulled from the full job description
Life insurance
Vision care
Dental care
Designated paid holidays
Disability insurance
Full job description
Employment Type: Full-Time, Permanent
Work Hours: 35 hours per week
Salary: $59,399 annually (Level 7), plus comprehensive benefits
Location: Toronto, Ontario
Internal Application Deadline: Monday August 11, 2026
External Application Deadline: Wednesday, August 13, 2026
JOIN OUR TEAM
YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit. We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and ****** orientations.
The Business Administrator is responsible for assisting the Manager with financial, administrative and IT training and support duties relating to the smooth operation of the Women’s Shelter and other programs under the supervision of the Manager. They work within a collaborative team to provide meaningful and relevant services within a theoretical feminist framework that includes a working knowledge of the dynamics and effects of trauma and oppression
ABOUT YWCA TORONTO – Women’s Shelter
YWCA Women’s Shelter provides safe and secure emergency shelter for women and their children who are fleeing violence. The shelter is staffed 24 hours a day and supports 9 families and one single woman. In addition to shelter, families are offered case management support and enriching group and community activities to help them deal with the trauma they have experienced and begin to establish lives that are free of violence.
KEY RESPONSIBILITIES
Assists the Manager of the Women’s Shelter in developing, analyzing and monitoring budgets for the Women’s Shelter, and the Transitional Support program associated with the Women’s Shelter
Reviews and analyzes computerized financial statements and maintains accurate records of revenue and expenses
Prepares monthly per diem reports and invoices for submission to the City of Toronto & Inputs and exports revenue and expenses for financial statements to the Finance and IT Department
Prepares invoices for payable and receivable accounts & distributes, monitors and reconciles petty cash, personal needs allowances, TTC and other monetary accounts
Supervises all purchasing in the shelter including food, cleaning, health and office supplies
Assists in monitoring food and equipment purchases and maintenance
Supervises relief staff at the Women’s Shelter & assigns relief shifts and reviews log entries in database to ensure case data has been entered accurately
Address day-to-day issues which may arise from the supervision of relief staff and bringsperformance related issues to the attention of the Manager
Assists the Manager with training of shelter staff on administrative procedures
Assists in the development and monitoring of the shift schedules for the shelter and kitchen; books relief shifts & assists with orientation/training of relief staff, students and volunteers
Maintains, records, and compiles program statistics and prepares reports and correspondence
Responsible for office equipment and troubleshooting including IT training and support to staff
Attends staff meetings, takes minutes as required, and completes special projects when assigned
In consultation with the Property Services Department, assists the Manager in ensuring that the shelter meets health, fire, safety and building regulations
Engages with the staff team in reflective practice to ensure the development and implementation of quality programs and services
Ensures that the Health and Safety Guidelines are followed in accordance with the policies and procedures of YWCA Toronto
Participates in Supervisory meetings and shares on call duties
Other duties as required
Note:
Required to work occasional evenings and weekends.
On Call responsibilities (may be required to work occasional overnights)
Restriction on vacation for year end, quarterly ,and some annual reporting and funding application deadlines
QUALIFICATIONS
In-depth knowledge of commerce, business administration, accounting or office management which is normally acquired through completion of an community college diploma (Cases for Equivalency will be considered);
3 to 5 years directly related experience in business coordination, including experience in a social service setting
Supervisory experience
Demonstrated knowledge and experience in general accounting practices essential
Excellent computer skills, word processing, and experience with database software, office and accounting programs (i.e. Word, Excel, Power Point, GP Dynamics accounting software)
Knowledge of office equipment and ability to troubleshoot and fix problems
Excellent oral and written communication skills and experience in report writing
Excellent organizational skills
Experience working in a multi-service, multi-tasked environment required
Ability to maintain a positive approach and a professional manner at all times
Demonstrated knowledge and understanding of issues facing women such as a mental health challenges, homelessness and violence within a trauma framework
Ability to interact with a diverse community of women within shelter and housing environments
Demonstrated experience in working under pressure and remaining calm in a crisis
Demonstrated crisis intervention and conflict mediation skills
What we offer:
Comprehensive Medical, Vision, and Dental Coverage
Life Insurance and Long-Term Disability Benefit
Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%
Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days
Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants this position is not secondable.
Posting Date: July 30, 2026
YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.
We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.
Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.
YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and ****** orientations.
YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.
YWCA Toronto is a Scent-Sensitive Workplace.
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