Supervisor- Customer Service Ambassadors

Full job description
Flexible Hours & Locations – Set your own schedule and work across various locations, transport provided.
Performance-Based Bonuses – Earn attractive quarterly incentives for meeting sales and customer service targets.
Career Growth & Support – Work alongside an energetic executive team committed to your development and success.

Supervisor – Customer Service Ambassadors

Location- Tullamarine | Avalon | Southern Cross | Transport Provided

Join Kinetic and lead a dynamic customer-facing team that thrives on sales performance and delivering exceptional service. We’re looking for a passionate Supervisor to drive face-to-face ticket sales, motivate a high-performing team, and ensure seamless daily operations across our key airport and city terminals.

What’s on offer:

Set your own roster between 6:00am and 10:00pm
Just one mandatory evening shift (until 8:00pm) per fortnight
Flexible hours that let you stay connected with your team across shifts
Work across Tullamarine, Avalon and Southern Cross – with transportation provided
Attractive quarterly bonus for achieving sales and performance targets
Be part of a dynamic, go-getting executive team with endless energy and a genuine commitment to your career growth and development
Your day will include:

Leading and motivating a team of CSAs to exceed KPIs
Driving face-to-face ticket sales and delivering strong commercial results
Creating an outstanding customer experience across all locations
Managing rosters, operations and performance reporting
Coaching your team to grow, develop and shine
What you’ll bring:

Experience in a fast-paced, sales-focused environment
A natural leader with excellent communication and decision-making skills
A passion for customer service and developing others
Ability to manage operations across multiple sites and shifts
Tech-savvy and confident with data-led decision making
At Kinetic, we move people and communities. If you’re a results-driven team leader ready to make your mark – we want to hear from you.

Apply today and take the next step in your leadership career.