PHOENIX Medical Supplies Limited

Employee Relations Advisor

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Work From Home / Remote Health Active
Actively Hiring Remote / WFH Full Time
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Job at a Glance

Category
Health
Location
Remote / WFH
Salary
Check with seller
Job Type
Remote / WFH
Company
PHOENIX Medical Supplies Limited
Status
Open & Active

Job Description

Full job description
Job Title: Employee Relations Advisor

Contract Type: FTC minimum of 6 months

Location: Runcorn - Hybrid (4 days office / 1 day home after onboarding)

Salary: Up to £34,000 (Pro Rata)

Hours: Monday to Friday 09.00 – 17.15


Are you passionate about people and ready to make a real impact in a fast-paced, high-volume environment? We’re looking for an experienced Employee Relations Advisor to join our HR team on an interim basis and help shape a positive, supportive workplace culture.

About the Role

As one of our ER Advisors, you’ll be the go-to expert for all things employee relations—guiding and coaching managers through a wide range of cases, from conduct and capability to more complex organisational change. You’ll play a key role in ensuring fair, timely, and risk-aware outcomes that align with both employment law and our internal policies.

This is a hands-on, high-impact role where no two days are the same. If you thrive in a dynamic environment and love empowering others, we want to hear from you.

What You’ll Be Doing

Acting as the first point of contact for ER matters across the business
Coaching and supporting managers to confidently handle ER cases
Tracking ER cases and identifying trends to drive continuous improvement
Supporting projects such as TUPE, restructures, and policy development
Enhancing ER capability across the organisation through tools and training
What You’ll Get:

Up to £34,000 (Pro Rata)
22 days annual leave + 8 bank holidays (Pro Rata)
Market leading employee discount programme across hundreds of retailers and services
Access to MediCash, allowing you to reclaim money on a wide range of medical services
Cutting-edge finance management app to control your salary as you see fit
Life assurance
What We’re Looking For

Must-haves:

Proven experience in an ER advisory role (ideally in retail, distribution, or similar)
Strong knowledge of UK employment law
CIPD Level 5 (or equivalent)
Confident communicator with excellent coaching and interpersonal skills
Organised, resilient, and able to manage sensitive matters with discretion
Desirables:

Experience with TUPE, redundancy, and organisational change
Ability to analyse ER data and generate insights
Familiarity with HRIS and ER tools
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