Expression of Interest: Operational Performance Support Officer

Job description
Expression of Interest (Internal Applicants Only): Watch Commander B – Operational Performance Support

Location: Woodhatch (with travel across Surrey)

Status: Temporary – 6 or 12 months

Pay: Watch Commander B + 10% (or Development WC + 10%)

Who Can Apply: Competent Firefighters, Crew Commanders (Development or Competent), Watch Commanders (Development or Competent)

About The Role

Surrey Fire and Rescue Service is offering a unique opportunity to join the Operational Performance Support function. This temporary position is focused on improving operational effectiveness through coaching, mentoring, learning capture, and service-wide improvement.

This is not a promotional process. Firefighters and Crew Commanders appointed to the role will receive the Development Watch Commander salary plus 10%, but will not receive a development folder unless they undertake and pass a formal promotional onboarding process.

Key Responsibilities
• Support and coach operational crews at incidents
• Initiate and undertake small station debriefs and support post-event reviews
• Capture learning outcomes, produce debrief reports and recommend service improvements
• Develop and implement innovative ways of working across SFRS and the Southeast region
• Contribute to operational learning using internal and external data sources
• Ride operationally at least one day per month to maintain competence
• Work flexibly to meet the needs of the role

Essential Requirements
• Must hold a current operational role as a Competent Firefighter, Crew Commander (Development or Competent), or Watch Commander (Development or Competent)
• Ability to travel throughout the county
• Strong communication, leadership and mentoring skills
• Willingness to support change and continuous improvement initiatives
• Flexible and proactive approach to workload and hours

Equality and Accessibility

Surrey Fire and Rescue Service is a Disability Confident Employer. If you have a disability and require reasonable adjustments at any stage of the process, please provide this information on your application form to allow appropriate measures to be arranged.

Interested?

For more information or to discuss the role, please contact:

Station Commander Mike Phillips

Email: mike.phillips@surreycc.gov.uk

Phone: 07812 362783