Administrator

Job description
Xplosive Performance Academy is currently seeking an administrator to join our team. As an administrator, you will be responsible for a variety of tasks that ensure the smooth operation of our facility and support our team.

Responsibilities:
• Manage daily client communications including but not limited to scheduling, registration, onboarding, and membership questions.
• Provide administrative support to staff, including scheduling meetings, preparing documents, and managing correspondence.
• Handle incoming phone calls and emails, providing excellent customer service.
• Assist with lead follow up, tracking, and conversion
• Facilitate membership retention standard operating procedure..
• Order office supplies and manage inventory.
• Coordinate company events and meetings, ensuring all logistical aspects are covered.
• Collaborate with general managers to streamline operations and improve efficiency.

Requirements:
• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• 1-2 years of previous administrative experience.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with Google Drive (Sheets and Doc).
• Proficiency with managers CRMs
• Ability to work independently and as part of a team.
• Attention to detail and a high level of accuracy.
• Ability to commute/relocate: Plymouth, MI 48170 (Required).

Preferred:
• Previous experience in an administrative role within a fitness or wellness environment and or service industry.
• Basic knowledge of fitness and wellness industry practices.

Work Location: At Home & In-Person

If you are a motivated and organized individual with a passion for supporting a dynamic team, we encourage you to apply for this exciting opportunity at Xplosive Performance Academy.

Job Type: Part-time

Pay: $18.00 - $20.00 per year

Expected hours: 10 – 15 per week

Schedule:
• After school
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: Hybrid remote in Plymouth, MI 48170