Receptionist for Dog Daycare / Boarding Business

Tucker Pup's Pet Resort is one of the largest and nicest dog businesses in Chicago. We have a 10,000 square foot facility in the West Loop, and offer dog daycare, boarding, grooming, training, and retail. Our facility includes indoor play rooms, plus the nicest outdoor play area in Chicago.

IMPORTANT SCHEDULE RELATED NOTICE:

We are currently ONLY seeking candidates that can work one of the following schedules:

Sunday through Thursday 10:30 am - 7:30 pm (Friday and Saturday off)
OR

Tuesday through Saturday 10:30 am - 7:30 pm (Sunday and Monday off)
IMPORTANT COVID-19 RELATED NOTICE:

Tucker Pup's has mandated the Covid-19 vaccine + booster for all employees
We are immediately seeking a receptionist who can help assist our customers throughout the day.

IMPORTANT ALLERGY RELATED NOTICE:

Potential candidates need to be aware that all staff members have significant exposure to peanut butter. It should be noted that Tucker Pup's cannot reasonably accommodate isolating an employee from peanut butter exposure.
Responsibilities include:

Working the front desk and assisting customers.
Answering phone calls and emails in a courteous manner.
Scheduling dogs for a variety of services.
Assist other staff with a variety of roles as needed, including supervising playgroups.
Routine cleaning throughout the facility.
The most qualified candidates will have the following characteristics:

Professionalism (both in communicating and in personal appearance).
You must have a positive attitude and work well with other people.
Will adhere to our dress code, which is standard for most retail businesses and is explained in our application on our website
Responsible, reliable, and prompt. Consistently being late and/or calling off is not an option.
Excellent grammar and spelling.
Eagerness to learn new skills
Proficiency in computers, but you don't need to know specific software, as we manage the business with industry specific software.
Comfortable with selling our services in an effective manner
This is a physical job. Physical requirements include:

Be on your feet for multiple hours throughout the day, including lots of walking
Be able to lift dogs of at least 50 pounds in and out of a boarding suite
Walk dogs on leash throughout hallways at various times of the day
Walk up and down stairs, including with dogs on leash
Other important information:

Professional experience with dogs is not a requirement, but you must have a passion for dogs.
Responsible, reliable, and prompt. Consistently being late and/or calling off is not an option.
Compensation: $19.10 per hour initially, opportunity for regular raises w/ satisfactory performance.
Optional health benefits and 401k for full time employees.
Job Types: Full-time, Part-time

Pay: $19.10 per hour

Job Type: Full-time

Pay: $19.10 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Application Question(s):

Are you able to work one of the schedules posted in the ad?
Education:

High school or equivalent (Required)
Experience:

Customer Service: 1 year (Required)
Language:

English (Required)
Work Location: In person