waiter/waitress

Job description
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week
• Education: No degree, certificate or diploma
• Experience: Will train
• Work setting
• Restaurant
• Coffee shop
• Tasks
• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Provide customer service
• Computer and technology knowledge
• Point of sale system
• Specialization or experience
• Green economy sector
• Transportation/travel information
• Own transportation
• Valid driver's licence
• Public transportation is not available
• Work conditions and physical capabilities
• Bending, crouching, kneeling
• Fast-paced environment
• Physically demanding
• Standing for extended periods
• Work under pressure
• Weight handling
• Up to 9 kg (20 lbs)
• Up to 13.5 kg (30 lbs)
• Personal suitability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player
• Screening questions
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Green job
• Involves duties and responsibilities that lead to positive environmental outcomes
• Financial benefits
• Gratuities
• Other benefits
• Free parking available
• Learning/training paid by employer
• Support for Indigenous people
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Support for mature workers
• Applies hiring policies that discourage age discrimination
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
• Supports for visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities