cashier/associate

Position: Associate/Cashier Responsibilities
Shoppers World strives to be the best competitor in the discounted retail chain group. A family owned business since the 1950’s, Shoppers World is the place to get great value driven merchandise. It’s also a great place to work. If you like a fun, exciting, and rewarding environment, Shoppers World is the place for you.

Shoppers World has a set of values that every associate is accountable to carry out in our actions and in the decisions we make daily. As a Shoppers World Associate, you will be expected to uphold and demonstrate these values at all times.

As a store associate you are responsible to deliver outstanding customer service, by being knowledgeable on the merchandise we sell, being friendly, and making sure we are satisfying the customer’s needs.

Responsibilities:
Maintains a high level of customer service skills - Greets Customers in a timely manner - Assist customers to determine their wants and needs - Shows the customer the merchandise - Processes sales efficiently with a friendly attitude - Thanks the customer

Knowledgeable on general company policies and procedures that apply to the store. (example: store hours, other locations, layaway process, returns and exchanges, text promo)

Ability to operate all register functions.

Is diligent with register paperwork and forms by keeping things neat and organized. Maintains work space and register area.

Has a basic overview of the merchandise that we sell. Including sale and markdown items.

Needs to be able to answer customer questions, or knows how to find the answer.

Helps to maintain company merchandise standards.

Can follow directions accordingly.

Communicates well with customers, store associates, and management.

Works well with others.

Performs tasks as assigned in a timely manner

Adheres to company policies to protect company assets.

Must be able to execute all policies and procedures regarding the fitting rooms.

Dress Code/ Professionalism
Maintains good personal appearance; follows dress code, maintains good personal hygiene.

Exhibits good work habits.

Maintains a positive attitude
Maintains good attendance/ Demonstrates promptness. Always on time

Is reliable to compete all work and meet all deadlines

Physical Requirements of the Job

Must stand for the duration of work shift

Must be able to unload/lift/move multiple boxes weighing on average 35-50 pounds.

Must be able to bend to assist customers select items merchandised on low fixtures.

Must be able to push/pull carts with multiple cartons.

Qualifications for Associate/Cashier
Experience: Prior retail experience preferred but not required. The candidate should have at least 1 (+) years selling and/or cashier experience. If not, must display a willingness to learn.

Education Level: High School level or above preferred. Candidate must possess a basic proficiency in English, Math, Reading, and Computer Skills

Must be reliable and work in a flexible schedule environment (including evenings, weekends, and holidays)
Basic understanding of sales principals and customer service practices.
Solid communication and interpersonal skills.
Customer service focused. Has a passion for helping others.
Can work in a fast paced team environment.
Must be multi task oriented.