Customer Support Executive (BPO)

Job Title: Customer Support Executive – BPO

Location: Mumbai, Pune, Mohali, Jaipur, Lucknow, Bangalore

Education: 12th Pass (Mandatory), Graduates would be preferred.

Experience: Freshers and Experienced candidates welcome

Communication Skills: Excellent verbal and written communication in English

Salary (Internatinonal) : In-hand salary up to ₹40K, subject to variation based on location & Ex experience. Provided your communication is excellent.

Salary (Domestic) : inhand upto 15K (if your communications is average)

Job Description

We are hiring enthusiastic and customer-focused individuals for the role of Customer Support Executive in our leading BPO process. The ideal candidate will be responsible for handling customer queries, providing accurate information, and ensuring customer satisfaction through professional communication.

Key Responsibilities
• Handle inbound and/or outbound customer calls professionally.
• Resolve customer queries within defined timelines.
• Maintain accurate records of customer interactions.
• Provide product/service information as per company guidelines.
• Ensure a positive customer experience in every interaction.

Requirements
• Minimum qualification: 12th Pass (Mandatory).
• Excellent communication skills in English (both verbal and written).
• Good interpersonal skills and a customer-first attitude.
• Ability to work in rotational shifts (including weekends).
• Basic computer knowledge.

Benefits
• Attractive salary and incentives.
• Growth and career development opportunities.
• Training and skill enhancement programs.

Work Mode: On-site

Interview Mode: Walkin (No Virtual Interview)

Skills: excellent verbal communication,bpo,excellent written communication,interpersonal skills,english,customer service,basic computer knowledge,communication