Graduate/Fresher (BPO)

R
Ryan Skin And Hair Transplant Clinic


Bpo Sales
Ryan Skin And Hair Transplant Clinic • Delhi • via WorkIndia.in
4 days ago
₹16.5K–₹23.5K a month
Full–time
No Degree Mentioned
Apply on WorkIndia.in
Job description
Salary Range : Rs. 16500 - Rs. 23500 , based on skills, experience, and interview performance

Educational Requirement : Graduate

Work Arrangement : Work From Office

Gender Preference : Both male and female can apply

Skills Requirement : No predefined skills necessary

Experience Requirement : Fresher

Location : Pitampura

Working Hours : 09:30 am - 6:30pm | Monday to Saturday

Additional Info...
Report this listing

Aces Global Consulting Pvt Ltd


Graduate/Fresher (BPO)
Aces Global Consulting Pvt Ltd • New Delhi, Delhi • via Expertia AI
₹20K–₹25K a month
Full–time
No Degree Mentioned
Apply directly on Expertia AI
Apply on LinkedIn
Apply on ZipRecruiter India
Apply on BeBee
Apply on Jobrapido.com
Job description
Gender Preferance- FEMALE

Job Overview

Join as a Graduate Fresher in our BPO sector. This full-time position is located in Delhi and is open to candidates with work experience ranging from 0 to 1 year. As a fresher, you will leverage your communication skills in a day shift environment, focusing on call handling and client interaction to contribute to our dynamic team.

Qualifications and Skills
• Good communication skills with the ability to articulate thoughts clearly and effectively (Mandatory skill).
• Experience or training in outbound process to effectively manage customer interactions and meet targets.
• Telecalling expertise, ensuring efficient client outreach and maintaining a professional telephone presence.
• Strong skills in handling day shift operations seamlessly (Mandatory skill).
• Experience in call handling, focusing on customer satisfaction and prompt issue resolution (Mandatory skill).
• Basic to intermediate knowledge in sales to support cross-selling and upselling initiatives.
• Ability to utilize knowledge bases efficiently, maximizing information retrieval and customer service.
• Well-versed in managing client expectations and providing exemplary service, ensuring high customer retention.

Roles and Responsibilities
• Engage with customers through effective call handling and manage queries professionally.
• Conduct telecalling activities to connect with potential clients and promote company offerings.
• Utilize knowledge base resources to accurately present information to clients and assist in inquiries.
• Collaborate with team members to meet and exceed performance targets and address client needs.
• Participate in outbound process activities to drive customer engagement and support sales efforts.
• Provide timely and accurate information to clients, maintaining a high level of service quality.
• Resolve client issues efficiently, ensuring satisfaction and fostering strong client relationships.
• Adhere to company policies and processes to ensure compliance and operational excellence.