Medical Receptionist

Job details
Here’s how the job details align with your profile.
Pay

$49,900.00 - $85,373.35 a year
Job type

Part-time

Casual
 
Location
Kogarah NSW 2217
 
Full job description
Position: Junior Medical Receptionist
Location: Blue Shield Family General Practice
Employment Type: Part-Time/Casual

Do you thrive in a fast-paced environment, enjoy interacting with people, and want to contribute to a team that makes a difference? Blue Shield Family General Practice is seeking a Junior Medical Receptionist to join our professional and caring team.

What You’ll Be Doing

As the first point of contact for our patients, you’ll play a key role in ensuring our practice runs smoothly and efficiently. Your responsibilities will include:

Greeting and welcoming patients, creating a positive and friendly atmosphere.
Scheduling appointments and managing the reception diary to maximize efficiency.
Processing patient registrations and maintaining accurate medical records.
Answering telephone inquiries, transferring calls, and taking messages professionally.
Preparing and organizing consulting rooms for medical practitioners.
Assisting with billing, Medicare claims, and financial administration tasks.
Providing general administrative support to the practice.
What We’re Looking For

The ideal candidate will be:

Proactive and confident: A problem-solver who thrives in a busy environment and anticipates the needs of patients and the practice.
Organized and efficient: Skilled in multitasking and prioritizing tasks effectively.
An excellent communicator: Friendly, empathetic, and professional, both in person and over the phone.
Detail-oriented: Accurate in maintaining patient records and following procedures.
Tech-savvy: Comfortable with medical software and office applications, with the ability to troubleshoot basic IT issues.
Resilient under pressure: Composed in handling complex situations with a positive attitude.
Selection Criteria

Previous experience as a medical receptionist or in a similar customer service role.
Strong communication and interpersonal skills with a warm, patient-focused approach.
Excellent organizational and multitasking abilities.
Proficiency in using medical software, electronic medical records, and standard office applications.
A commitment to accuracy and maintaining confidentiality.
Desirable Criteria

Current CPR certification.
Previous customer service experience, even outside healthcare, is a bonus.
Police Check, Working With Children Check.
What We Offer

A supportive and welcoming team environment.
Opportunities for training and professional development.
Competitive salary and benefits package.
A chance to make a real difference in patients’ lives.
How to Apply

If you’re ready to bring your skills, enthusiasm, and commitment to a dynamic healthcare practice, we’d love to hear from you! Please submit your resume and a brief cover letter addressing the selection criteria to reception@blueshieldfgp.com.au.

Join us at Blue Shield Family General Practice and be a vital part of our patient care team.

Please apply with a resume/CV and cover letter.

About us

Blue Shield Family General Practice is a respected healthcare provider in the Kogarah community, offering comprehensive primary care services to patients of all ages. We are dedicated to delivering the highest quality of care and ensuring a positive experience for our patients. Our team is committed to creating a supportive and collaborative work environment, where employees can thrive and grow.

Job Types: Part-time, Casual

Pay: $49,900.00 – $85,373.35 per year

Ability to commute/relocate:

Kogarah NSW 2217: Reliably commute or planning to relocate before starting work (Required)
Work Authorisation:

Australia (Preferred)
Work Location: In person