Mentor

Job details
Here’s how the job details align with your profile.
Job type

Fixed term

Apprenticeship

Contract
Shift and schedule

On call
 
Location
Melbourne VIC
 
Benefits
Pulled from the full job description
Parental leave
Health insurance
Insurance services
Employee assistance program
Salary packaging
Company car
Leave encashment
 
Full job description
About MEGT

At MEGT, we are a proud Australian not-for-profit that’s helped over one million people kickstart amazing careers since 1982!

Our purpose is to inspire individuals and empower businesses and communities to create life changing opportunities through lifelong learning and meaningful employment for all.


The MEGT Difference

We’re proud to be certified as a Great Place to Work and understand the importance of work life balance. Here are some of our meaningful benefits to support you and your career at MEGT:

Flexible working arrangements
Fully maintained company car
14 weeks paid parental leave
Know someone great? Refer them and earn a $500 MEGT My Benefits voucher
Generous leave entitlements, including 3 paid Christmas close-down days
Exclusive discounts on private health insurance (HCF, Bupa, Medibank)
Corporate travel rates for personal use
Option to buy or cash out annual leave
Salary packaging available (non-PBI)
Ongoing development with study support
Employee Assistance Program (includes Nurse on Call)
Retail and entertainment discounts
Pro-rata long service leave after 7 years

The Opportunity

Based from our Ringwood Office, this is your opportunity to join our Apprentice Connect Provider division and work with Australia’s largest single provider.

As a Mentor, you will provide practical, pastoral and motivational support to apprentices and trainees who may face personal or professional challenges, with the aim to improve apprentice retention and completion rates, through consistent, compassionate engagement. You’ll also play a key role in maintaining strong relationships with employers, training providers (TAFEs/RTOs), government partners, and other community stakeholders.

This is a highly rewarding role for someone with strong interpersonal skills, a proactive mindset, and a genuine passion for helping others succeed.

Key responsibilities include:

Manage a caseload of Apprentices within a local region
Conduct regular check-ins with apprentices and employers (phone-based, virtual and in-person)
Undertake risk assessments, identify barriers, and create case management plans to overcome barriers
Identify and utilise external support services (e.g. mental health, housing, financial) to assist with addressing barriers
Understand and ensure compliance with policies and procedures applicable to the program
Maintain accurate and detailed records and documentation
Maintain strong internal and external relationships
Please note - this is a 12 month fixed-term contract role.

About you

You’re empathetic, solutions-focused, and confident working independently. You have a natural ability to build rapport with diverse individuals and thrive in a role that blends administrative precision with people-first service. You also bring:

Experience in community services, mentoring, youth work, social services, mental health, or a similar role
The ability to engage with individuals from varied backgrounds, especially young people
Sound judgement when identifying and responding to complex issues or risk factors
Strong relationship-building skills with employers, apprentices, parents, and community stakeholders
Excellent communication and organisational skills, including experience with CRMs and accurate data entry
Confidence in working to KPIs and managing competing priorities
A valid driver's licence and willingness to travel
Qualifications in community services, social work, youth work, education, or similar will be highly regarded
MEGT is committed to providing services that protect and keep children, young people and adults at risk free from harm as we have zero tolerance of racism, discrimination, harm, or abuse. The successful applicant will be required to undertake pre-employment checks which includes a National Police Check, State/Territory Working with Children Check, reference checks, verify your right to work in Australia and confirmation of qualifications.


The MEGT Commitment

At MEGT, people are at the heart of everything we do, and we believe that investing in our people drives our success.

Our values—United, Savvy, Trailblazers, and Thrive—guide our culture and the way we work.

We are an Equal Opportunity Employer and Child Safe Organisation, committed to a safe, inclusive, and diverse workplace. We encourage applicants of all backgrounds, including women, First Nations People, veterans, individuals with disability, and people from minority groups, to find their ME with MEGT. Learn more about our commitment here.


How to Apply

Ready to find your ME with MEGT?

If you need support with your application, would prefer to apply in another format, require assistance in applying or have questions about the role, please contact our Talent Acquisition Team at recruitment@megt.com.au or call 1300 634 863.