Marketing Operations Director - Event Experience Manager

beBeeEvent


Event Experience Manager
beBeeEvent • Bareilly, Uttar Pradesh • via BeBee
11 hours ago
₹8L–₹12L a year
Full–time
Apply on BeBee
Job description
Job Overview

The Client Servicing Manager (Events) is a key role in guaranteeing customer satisfaction and delivering superior event experiences.

Key Responsibilities
• Develop and maintain strong client relationships to ensure timely updates
• Oversee the entire event execution process from pre-event planning to post-event evaluation
• Collaborate with various teams to ensure seamless event exe...
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beBeeCustomer


Marketing Operations Director - Event Experience Manager
beBeeCustomer • Meerut, Uttar Pradesh • via BeBee
14 hours ago
₹12L–₹19L a year
Full–time
No Degree Mentioned
Apply on BeBee
Job description
About Us

We are a global demand generation agency that empowers businesses to connect with the right prospects through authentic engagements backed by data-driven intelligence.

The Role We're seeking an experienced Customer Marketing Operations Manager to bridge marketing strategy and event execution.

Key Responsibilities:
• Liaise with Event Production teams to ensure end-to-end event production from strategy development through post-event analysis for multiple concurrent client campaigns
• Translate client objectives into targeted event experiences using proprietary audience intelligence
• Coordinate with creative teams to ensure event design aligns with broader campaign goals

Campaign Management
• Serve as primary operational point of contact for assigned client accounts
• Lead client calls, present campaign strategies, and provide regular performance updates
• Collaborate with account management to develop integrated campaigns where events drive lead generation and brand engagement
• Manage campaign timelines, deliverables across multiple clients simultaneously

Team Leadership
• Oversee a team of 20-30 full-time employees including Regional Customer Success Managers Audience Acquisition Team Leads Campaign Specialists Data Research Associates

Performance Analysis
• Track and analyze campaign metrics connecting event activities to marketing outcomes and ROI
• Use audience data and campaign insights to continuously optimize event experiences and operational processes
• Provide detailed post-event analysis and recommendations for future campaigns

Requirements

Experience
• 12-15 years of progressive experience in marketing operations event marketing or experiential marketing with demonstrated leadership responsibility
• Proven track record managing events at marketing agencies or in-house marketing teams
• Experience with both micro-events and large-scale productions across various industries
• Background in campaign management with understanding of marketing attribution and ROI measurement

Skills
• Strong project management capabilities with experience using tools like Asana Monday.com or similar platforms
• Vendor management experience including contract negotiation and relationship building
• Proficiency with marketing technology stack including CRM systems event platforms and analytics tools
• Understanding of integrated marketing campaigns and cross-channel optimization

Competencies
• Client-facing communication skills with ability to present strategies and manage expectations
• Data-driven mindset with experience using audience insights to inform event design
• Crisis management abilities with proven experience handling real-time event challenges
• Team coordination skills for managing freelancers temporary staff and external partners

Preferred Qualifications
• Experience at experiential marketing agencies or event marketing firms
• Background in B2B marketing with understanding of lead generation and nurturing processes
• Project management certification PMP or equivalent
• Experience with marketing automation platforms and lead management systems