Work From Home

MCI


Remote Customer Service Agent
MCI • Namchi, Sikkim • via LinkedIn
8 days ago
Full–time
No Degree Mentioned
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Job description
Remote Work-at-Home | Philippines

JOB TYPE

Full-Time

PAY TYPES

Hourly

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We’re looking for enthusia...
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Wehire Talent Solutions


Work From Home
Wehire Talent Solutions • India • via Foundit
₹2L–₹2.5L a year
Full–time
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Job description
Job Title: Customer Support Executive Work from Home

Location: Remote / Work from Home

Job Type: Full-Time

Experience Level: 0-1 years

Education: Minimum 10+2 (Graduation preferred)
Job Description:

looking for an enthusiastic and customer-centric individuals to join our team as Customer Support Executives (Work from Home). As the first point of contact for our customers, you will provide timely and accurate information, resolve queries, and ensure high levels of customer satisfaction.
Key Responsibilities:
• Handle inbound and outbound calls, emails, or chats related to customer queries, complaints, and order issues
• Provide support related to product information, delivery status, return and refund processes
• Document all interactions in the internal CRM system accurately
• Follow defined protocols and service levels while handling customer interaction
Required Skills and Qualifications:
• Excellent communication skills in English and/or Hindi (regional languages a plus)
• Basic computer and typing skills
• Ability to work independently in a remote environment
System Requirements (for WFH):
• Personal laptop or desktop with webcam
• Stable high-speed internet connection
• Quiet and distraction-free workspace at home
• Headset with mic