Patient Access Representative

We are looking for a Patient Access Representative to join our team and act as the first point of contact for patients looking to obtain medical care at our organization.

Patient Access Representative responsibilities include collecting patient information, preparing various medical documents, and explaining policies to our patients as needed.

Ultimately, you will work directly with patients to help them understand the process and steps to obtain medical attention at our organization.

Responsibilities

Enter patient information into databases and maintain accurate records

Relay information to relevant staff members

Inform patients and their caregivers of hospital procedures, policies, and protocols

Provide patients with billing and payment information

Deal with patient questions, concerns, and issues

Perform general administrative tasks

This job is provided by Shine.com