Customer Support Executive

0-4 years experience in BPO or customer service with excellent spoken English

Handle customer inquiries via phone, email, chat, and social media; resolve complaints; provide product/service information

0 - 2 Years

100 Vacancies

₹ 2-3 Lacs P.A

Noida, New Delhi
Must have key skills
Customer Service
Other key skills
BPO,Blended Process,Non Voice Process,Solving Queries,Problem Solving,Voice Process,Part Time,ICSE,Chat Process,Customer Relationship,Customer Support,CSE,Excellent Communication In English,Customer Care,Customer Queries,Customer Handling
Job description
What you’ll do

Hi Job seekers,

Greetings from Shining Stars ITPL!


Are you ready to kickstart an exciting career with a dynamic multinational BPO in Noida ? Shining Stars is on the lookout for enthusiastic individuals to join our team , and it could be YOU!


We ARE HIRING FOR CUSTOMER SERVICE ROLE FOR NOIDA LOCATION


ANY UNDERGRADUATE / GRADUATE /EXPERIENCD / FRESHER ALL CAN APPLY

IMMEDIATE JOINERS ONLY


PROFILE- CUSTOMER SERVICE

PROCESS- BLENDED

LOCATION- NOIDA

SALARY - UPTO 3 LPA


Roles and Responsibilities

Handle customer inquiries through various channels such as phone, email, chat, and social media.
Resolve customer complaints and concerns in a timely and professional manner.
Provide accurate information to customers regarding products/services offered by the company.
Desired Candidate Profile

0-4 years of experience in BPO industry or similar field (CSE).
Good English communication skills with excellent spoken English proficiency.
Ability to work on Domestic process (Inbound), Voice Process (Voice), Chat Process (Chat) & Email Process (Non-Voice).